Shirubee

I really had high hopes for this place. I’ll start with the food, I’d rate it 8/10. Best dish I had was the braised beef with potatoes. Now, onto the service… it was a group of 12 women (we reserved in advance) and just by that you can tell the minute we walked in that the staff was already annoyed at such a big group. We sat at a long table surrounded by groups that had been there already. Our original group had 15 but day 3 cancelled due to illnesses so when we sat down there were a few open seats and they rushed up to scoot over so they can open up another table to serve other guests who ch was all good but they snatched dishes from us when we were moving and we’re just real rude about it all. As the night goes on we are served our course meal but we are also ordering off the regular menu Al la carte as a few of us have a seafood allergy. We were also ordering bottles of champagne so in a sense we were spending additional money in addition to the set menu and noumihodai price. I got a sense they wanted to rush us out as fast as possible but their service was slow as far as getting us our drinks and a few of the menu items we ordered in addition. We tried ordering water many times and this female waitress with short hair was just so rude, about everything. Then when THEY were ready for us to leave they were super 速い with the check and literally came back every minute to collect money. It’s a group of bloody 12 of us, why are we being rushed after an hour, we haven’t finished our drinks or bottles of champagne let alone digested anything we ate that came out super late like the karaage. We were told since we reserved for a set menu we only had 90 min, the surrounding people who were there eating when we got there were not being disturbed at all. We ordered off of the regular menu and bought champagne bottles. Why are we not allowed a little extra time to finish our drinks and food that were delivered late. The staff was just so rude about it all and not understanding. They just kept reiterating the same thing over and over again about us having a set menu but didn’t care that we ordered from off the menu. It was an experience I haven’t ever had in my 4 years of living here and I felt bad for my friends who are new to Japan or just visiting that had to have this experience. What was supposed to be a nice ladies night out for once without our kids and spouses turned into an upsetting night for us all and left a bad taste in our mouths. I would not recommend this place.