Starbucks Coffee - Tokyo Big Sight — Restaurant in Tokyo

I love this Starbucks! The staff is particularly nice, always smiling and often engage in conversations. I really like the big central table, perfect to get some work done. I always come here since I live nearby, and there is a bicycle parking if you need. It gets crowded during events at Big Sight, but on weekends and quiet days, it's ideal! They kindly offered tasting samples to...

I always get my coffee filled in my coffee tumbler. Never had any problems in any Starbucks. This time, they refused to fill my coffee. Because there was some coffee left in the tumbler which I requested them to throw away. They said, do it yourself, after we give it to you in the paper cup. Very rude. I'm sorry but I come to Starbucks for the coffee and service. This was not...

規模の大きいコンベンションセンター内のスターバックスであるため、イベント開催時は常に混雑し、そのイベントの開催が休日ともなればまず店内の席を確保することそのものは諦めた方がいいでしょう。その代わり、イベントが開催されていない、あるいは、小規模もしくは参加者が限定的であるイベントのみが開催されている日は、非常に空いており、広々とした店内の解放感を味わいながらゆっくりとひと時を過ごすことが出来ます。外の光が入るのは入口付近のみで、店内はやや暗めですが、その分落ち着いた雰囲気を醸し出しています。 混雑時と閑散時のスタッフの対応が異なるのは否めません。それでも、混雑時でもなるべく丁寧に対応しようとしている姿勢は見られます。給仕されるドリンクや料理の質は、他のスターバックスと遜色ありません。

As a Starbucks in huge convention center, it's always very crowded during events, and if the event is on a holiday, it's best to give up on trying to get a seat in this cafe itself. On the other hand, on days when there are no events going on, or only small or limited-attendance events, it's empty, and you can spend a relaxing time in the spacious and liberating atmosphere of the restaurant. The only outside light is near the entrance, and the interior is rather dark, but this creates a calm atmosphere. It's undeniable that the staff's response differs during busy and off-peak times. Still, it's apparent that the staff tries to be as courteous as possible even during busy times. The quality of drinks and dishes served is comparable to...