The Kintan Steak Ebisu — Restaurant in Tokyo

I’ve don’t usually writes negative reviews but the service was so bad at this place. For reference, I’ve lived in Tokyo for 20 years and speak Japanese to a relatively decent level. I am usually super proud and happy with the of standard Japanese excellent service and restaurants.

At Kintan our group of four booked a table in advance, however unfortunately all the window seats had been taken. This wouldn’t have been a problem, however on arrival the super young staff was on the phone and we couldn’t be seated for the first 5 minutes, once seated it was 15 minutes until we where handed a drink menu (only one at that). Usually we could enjoy the view and chat, however they had placed us right by a large pillar which blocked the view, and with no drinks or service it was pretty awkward as this was supposed to be a special evening. The restaurant was not busy and there were plenty of other tables open, but it seemed that the staff where all just out of college and the manager a burly chap was too busy “managing” to see to the customers himself. When the food arrived it was thrown down on the table as if in a university canteen, only with an explanation of what each dish was with no ideas of whom had ordered what. I try to be fair, so I’m giving an extra star as the food was not bad at all; however when splashing over 10,000yen a head (well above the average eating out budget for an Tokyo trident), I felt cheated, sad and upset. When spending that much money for me it’s a special occasion.

Honestly I’ve had better customer service in Sazaeria and Dennies. Just writing this review to save anther poor soul from making the same mistake as I did. The Thai restaurant on the 37th floor has the same view and even without a window seat has a wonderful atmosphere and staff. I’d advise that and will go there again next...

This place has a beautiful view and a very nice, tasters menu.

Gizzard and mushrooms, and wagyu beef were the starters, followed by beef tongue stew and a small paté hamburger, which was interesting, and quite tasty as well Each dish was delicious, though the steak served as a main course could have been better quality.

The meal concluded with a mousse pastry, topped with fresh fruit and raspberry sauce.

This place in on the 38th floor, and provides a fantastic view of Tokyo through large glass windows. Even the elevator ride up offered a breathtaking view of the city.

We visited this place with a close friend of ours and that, was the best part of...

BAD WITH ALLERGIES

I normally don't leave reviews unless they are 5-star, but this was horrendous and ruined my evening so I think I need to let people know. I had a terrible allergic reaction, but the staff insisted that there's no allergen in the dish. I let them know beforehand of my allergies, but somehow I ended up puking and in pain. Ok, why is my body having an allergic reaction if there's no allergen?! I thought a 'nice' restaurant would be safe for people with allergies but not this one. Also the food is so mid as well, not worth going. Plenty of other restaurants in this building, don't go...