Having frequented this restaurant numerous times, it is my displeasure to have to write a negative review. This morning, we were seated outside for breakfast where none of the outside table umbrellas were opened, though by late morning, the sunshine was already covering most of the dining patio. We politely asked our waitress if she could raise the umbrella. However, she informed us that the winds "in the afternoon" were going to pick-up therefore she couldn't raise it to block the sun (here's where we should have decided to just go inside as it was 0930).

The breeze was pleasant. Therefore, we just decided to enjoy the patio and the views. Shortly after we received our order, a small group of clouds rolled through with sprinkling light rain. The breeze had actually died down from before, so we thought we would once again ask the waitress if she could raise the umbrella so that we could finish our meal. Again, she mentioned the afternoon winds and was absolutely unhelpful as to momentarily applying commonsense and simply raising the umbrella even temporarily while we finished our food. We decided to hurriedly finish our meal and when asked by the cashier if everything was satisfactory, we explained the situation and she was absolutely bewildered. The cashier then called over the onduty manager and explained what happened, and he, too, was equally bewildered, as if we had asked for something impossible to be done.

Not a single person on the staff thought it was even a possibility to have raised the umbrella (again commonsense) or to offer an apology for any inconvenience. Now, it is not my intent to discourage anyone from eating at this restaurant. However, please understand the potential weather conditions before choosing a seating location and understand the "inflexible nature" of the staff at this restaurant in adjusting to any unforseen situation.

(*Language was not a barrier as fluent Japanese was being spoken).

We will personally be taking a break from this restaurant due to our personal experience this morning.