On 5th July 2018 (Thursday), my mum and a few friends of hers went to MECHANIC CAFE @ TRADER SQUARE CHERAS for tea around 3pm. The attached receipt shows the food that they have ordered.
Initially, when they are done placing their orders, payment of RM 62 was immediately made at the counter by one of them, even before they get a table. They then proceed to the table and enjoy their food and their gathering session.
Before they leave, the one who has made the payment earlier went to the washroom and another friend of my mum went to the counter and pay the bill because she thought no payment were made initially.
She then came back with a new receipt of RM58. Her friend who went to the toilet came back and she was so surprised that another payment was actually made.
Hence, they immediately went to the counter and asked for refund. The staff has apologised (not in a very sincere way) and at the same time returning the RM58. When they compared the bill, they noticed there is a different of RM 4 between two bills. Second confrontation to the staff was regards to the SALAD PRICE. FRUIT SALAD WAS RM 14 and SIGNATURE SALAD WAS RM10. They again return the money without showing any sign of guilty.
The receptionist (the same person who do the checkout initially) actually collected two payments, and the total bill was actually different in amount.
This behaviour of the receptionist, be it he is a staff or the owner of the cafe is totally unacceptable. There are a few points we would like to raise in this scenario:
Would it be even possible that, in their billing system, there is no indication that their customers have already made their payment and that a second billing is even allowed?
How could the first billing price differ from the second billing price? When this question was raised to the receptionist, he did not show much concern and didn't even bother much to check why did that happened.
How could it be possible that the food ordered was not shown in the system and two bills showed different item, are they intentionally charging people twice or they have really bad system?
We are not intending to defame any party in this long post, however we hope that anyone who plans to visit the cafe would be more careful with this matter. If the management of the cafe has no intention of improving their services and/or system, then double billing or changing the price of the item would frequently happen if one is not careful enough.
We hope they will be more honest or at least be more competent in serving their customers next time....
Read moreThe Mechanic C180: Fresh Ingredients and Top-Notch Service. Rating: ★★★★☆
The Mechanic C180 is place that prides itself on serving fresh and flavorful dishes, all made in-house with real ingredients. This unassuming eatery goes the extra mile by ensuring that every component of their dishes, from the pesto sauce to the meat patties, is prepared from scratch, resulting in a truly satisfying dining experience.
One of the highlights at The Mechanic C180 is the attention to quality ingredients. The use of fresh and real ingredients shines through in each dish, elevating the overall taste and leaving a lasting impression. From the vibrant pesto sauce made with fresh ground pine nuts to the well-marinated meat patties, every element is crafted with care, delivering delicious flavors that are a cut above the rest.
Not only does The Mechanic C180 excel in the culinary department, but the value for money is also notable. Despite the use of high-quality ingredients and the attention to detail in their preparations, the prices remain reasonable, making it an excellent choice for those seeking a satisfying meal without breaking the bank.
The service at The Mechanic C180 is commendable, with a team that goes above and beyond to ensure a pleasant dining experience. The staff members are attentive, friendly, and knowledgeable about the menu, providing helpful recommendations and accommodating special requests. Their commitment to top-notch service adds an extra layer of enjoyment to the overall dining experience.
However, one aspect to consider is the limited seating availability and the relatively uncomfortable seating options. Due to the restaurant's popularity, securing a seat can be a challenge, and the seating itself may not be the most comfortable. It's advisable to plan your visit accordingly or be prepared for potential waiting times.
In conclusion, The Mechanic C180 stands out for its dedication to using fresh and real ingredients, resulting in dishes that burst with flavors. The handmade pesto sauce and well-marinated meat patties are just a couple of examples of their commitment to quality. With reasonable prices and top-notch service, this eatery offers a satisfying and memorable dining experience. Just be prepared for limited seating options. If you appreciate fresh, homemade flavors and excellent service, The Mechanic C180 is definitely worth a visit.
Note: Please keep in mind that this review is based on personal experience and taste preferences. Your own experience at The Mechanic...
Read moreFinale on the Semenyih trip Part IV
With some extra time to kill before calling it a day, the young ones wanted to go to a cafe for drinks and chill out 😅 since one family lives in Cheras, they suggested a cafe in Balakong which serves good coffee.
Perfect! Just what the adult need after a long day on the road. The trip back to Cheras was a quick one using LEKAS Highway - we found ourselves arriving in less than 30 minutes.
The Mechanic Cafe is located on the first floor of a corner shop unit, making it very spacious and bright with their floor-to-ceiling glass utilising the natural sunlight. However there is not much of nice views unless you like watching buildings, passing cars and people walking by 🤣
◾Pure - a simple name for their classic and crispy waffle which is perfect match for their vanilla ice cream, housemade coffee caramel sauce, granola & berries. ◾Popcorn chicken - options for spicy/non-spicy + served with garlic aioli ◾Homemade mashed potato - the itchy daughter loved the savoury gravy. ◾Burnt cheesecake - quite nice to pair with our coffee. ◾Filtered coffee aka V60 - perfect way to extract the best flavour out of the beans. ◾Drink options suit the young to the old - matcha latte, iced black, iced latte, flat white, and even juice.
A mainstay in this area and right next to the ever popular C180, this cafe has been around since 2017 and doesn't show any sign of...
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