Burger King Desa Sri Hartamas — Restaurant in Kuala Lumpur

There's mosquito looking bugs inside. Water leaking from the airconditioning all over the place. The tap for washing hands spurts water at the user. Food on the other hand is fresh and delish as all Burger King burgers are. Sad to say the staff don't look very happy with their jobs and all look like they can't wait for the day to end. And according to closing time, suppose to be 11pm. But instead at 10pm they closed the shutters already. I wonder why though... Because I mean... the surroundings are bars and restaurants opened up to 1 am +. And also, right outside the sitting area is a huge rubbish dump. :( That's so unhygienic for those eating outside...

So much to improve. Good luck BK. I'm rooting...

Ordered a garlic mayo tender crisp via foodpanda. When i ordered they still said it was available. However when the food was delivered, all i received was onion rings and nuggets, my burger nowhere to be seen. they told me the burger i ordered was unavailable but i had listed in the app to call me if it was unavailable??? they just didn’t call and sent damn onion rings to me when i had already paid 50rm for the meal. not only that, how is it possible that they don’t complete the order that was placed before they took the menu down??? they just decided that they were going to take that menu down and all ordered before didn’t matter anymore. Never ever order...

Bad move choosing this BK outlet after my AZ vaccination! Ordered mushroom swiss and the mushroom is slimy! Like mushroom left in the fridge for days, kind of slimy 🤮 Also ordered onion rings but there's an aftertaste to it which sticks to the roof of you mouth. I'm guessing that the ingredients are not fresh in preparing the meal. On a separate note, the management should do something to improve customer service in this outlet. Even with MCO and not many customers, the staff SHOULD NOT flock at the kitchen area to gossip and chit chat. If they were to QC the ingredients & less chatter instead, then perhaps i wouldn't get a slimy mushroom...