Burger King Taman Melati — Restaurant in Kuala Lumpur

I came in and wanted to order and there was someone before me at the counter but we were the only two customers and the staff were two and they were cooperating in preparing the order for the customer who was before me so I had to wait 10 minutes just to place my order cuz there’s no one at the counter I would have understood if it was during rush hour or if the place was crowded but we were only two customers

I work in F&B and I have never seen in my life employees who are less efficient and slow and lazy at work like the ones I saw in this outlet I did not say anything and I just wanted to take the order and leave

Next thing that i found out when i reached home That the order is missing the fries, not 1 or 2 but all the 5 burgers that i ordered as meals, i went back to get it and they give it to me and didn’t even bother them self to apologize about their poor service or the mistake that they made, is horrible and unacceptable from the staff attitude to...

Congratulation on the opening of new outlet. Vet nice and well manage space and the visibility are good from the main road,MRR2. I duly understand that to find the right people to work can be very challenging but my advise is, please have a good and talented outlet leader or branxh manager. If the leader is good he will deliver good team mates and the otherwise if he himself not potential enough. I came here because my son insist me to come over, I thought the stabdard of service has changed compared to my very bad experience twice at mid valley branch many years ago. I must admit tht your food quality far more fresh and tastier compare to the other player but with poor and inefficient service and not welcoming team mate, it will kill the business and the brand in the long run. Just my 2cents for your consideration. Wishing you a very good...

Horrible service for a place that just opened recently. Went during lunchtime. The staff was deliberately delaying to take order although we were queueing at the counter as I think she was worried the kitchen staff could not cope with the earlier orders (There were initially just three staff working including the counter lady but later two staff returned from their break). She kept saying 'tunggu ye' before we insisted that she take our orders. I could see customers were getting restless waiting for their orders. From queueing up to when food is served, it took 40 minutes for just a burger set. Definitely I will not be returning to this outlet and I should have chosen...