Service was alright nothing exceptional but nothing to rant about either, food came relatively quick. Portion for the chicken rice was absolutely sad. I understand having to raise your prices but damn the meat was so thin as well. Wantan mee was the nicer one out of the two dishes but noodles were greasy and a tad bit sweet. After a while, jelak to keep eating.
Coffee and tea were pretty standard, nothing phenomenal. They most likely use a packet mixture. I was very annoyed by flies roaming in the restaurant, I had one flying over my table and it ruined the eating experience.
Think what was the last straw for me was having to move seats when I had begun eating just to accommodate another bigger party. Mind you, not all the party members of that table were even here yet. It was only one person. They could've served other people before all the members of the party since there's a huge line out the door. I don't blame the staff because I think the person was very insistent on doing so, I would definitely recommend the staff to get better training. Don't allow a table to be seated unless all members of the party have arrived.
Anyways don't see a reason to return cause food was just average. Nothing phenomenal. Here's a price breakdown of my order:
Roasted Chicken Rice: RM12.90 Char Siew Wantan Mee (Small): RM12.90 Toasted Kaya Bread: RM3.90 (not pictured was too hungry) White Coffee Hot: RM4.50 Tea Hot: RM4.00
Total damage with service charge: RM40.50...
Read moreIn conclusion, the food here are awful, ordering process is not smooth and difficult and the staff here are super unhelpful.
Firstly, the food, their signature is 烧腊, so I ordered 烧腊 + Wantan mee. The roasted chicken is so dry, while the roasted pork external side is not crispy. The wantan mee is the worst, the noodle is soggy and no chewy at all. While for the drinks, those are totally disaster. None of the tea I ordered are drinkable, there are just tea colored water. The only tasty food here is the toast bread.
Secondly, the ordering process. The QR ordering system took so long to load and when we finally put down all our order, and wanting to confirm the order, the page just stuck at the loading page. In the end, we need to request for paper order after wasting our 15 minutes on the online ordering service.
Thirdly, the staff here are so unprofessional and unhelpful. When I am having difficulty in order, and request for their wifi password to hopefully get a better internet. They just told me "No wifi here." And then just left me dealing the ordering difficulty myself. In the end, I need to request for a paper order with another staff. When our food been served, they just left the food on the table without asking where should they position the food.
All the 5 stars review here are mostly, I believe is because of the shop activity that give customer free drink if they left 5 stars on Google. Don't trust the 5 stars review,...
Read more⭐☆☆☆☆ Extremely disappointing experience
My first and definitely last visit. Plenty of staff but no one bothered to seat customers, so I found my own table. The table had a table stand flyer with a QR code saying “order and collect,” so I ordered two items, noting one for takeaway.
When the food came, both were packed for takeaway. Only then a senior staff told me there are two separate QR codes — one for dine-in, one for takeaway! How can a restaurant have such a confusing system? The dine-in QR was a flat on the table corner, while the flyer with the takeaway QR stood right in front with the menu — of course customers would scan the visible one first.
The staff even took my food out from the takeaway box and put it back into a bowl — totally unhygienic. And the food was equally bad — “signature pork noodles with wine” had no wine taste at all, and it even came with fish balls. I never seen pork noodles served with fish balls , so seafood noodles will have pork ball in there??
Poor service, poor system, and poor food. Never...
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