McDonald's BHP Taman Melawati — Restaurant in Kuala Lumpur

I love3 McDonalds! I grew up with it.

Even though my orders almost messed up every time during takeouts and on-lines.

But takpe, relax jeee… because I love you guys shoo mush kan?

But the cherry on the icing of the mother of all icings was yesterday evening…

Ordered the usual suspects… Sets lah, Happy Meals lah and whatnot through McD’s app (I love using it because it’s better than any other delivery services because of fast delivery and in-app offers etc. It’s my go to app almost every time).

Not long after ordering, the delivery guy called me and told that his motor broke down. Okay no worries I said. Kesian, I was thinking. Plus because it was around Maghrib time so we went to do what we’re supposed to do, right?

After I’m done, I went downstairs to prepare the foods, including the McDonalds that my maid had put onto the island. Upon checking, I noticed that the fries are not included. Not 1 or 2, but 5. FIVE medium sized fries that were not included in the packaging.

My kids and their cousins were shouting their heads off being hungry at that time. So I said, hold up coz I need to contact the McD because their fries are not in their sets. Hungry kids equals to an earthquake(s).

I called… there’s a very long ringing, I waited and waited and finally one of the staff answered. And then she said oh it’s mine ke? Coz they got confused of the order bla3 and apologized. I said no prob, just send me the fries. Problem solved. She promised she’ll send it and I said fine, we wait.

Just so you know that last night was my little nephew’s birthday’s celebration. They waited and waited until almost 9pm. So I said, eat first lah whatever’s available… after tarawih… we ate our dinner and eventually cut the birthday cake…

But the fries, still no show.

Waited until almost 12am.

Tak sampai2. Bayang pun takde.

Skit2 when we heard je motorbikes passed by our home, we lari out but everytime disappointed because it was not ours. Crying inside, you know?

Called and called and called the landline but somehow it went blank, non ringing whatsoever.

Thinking just to go to this McD’s and enquire but worried that maybe the delivery person was on his/her way.

But, sampai ke sudah, none.

I even asked my fam sahur just now if the fries ended up arrived ke?. They said, never… been searching around the house kot2 they left it somewhere but, no.

Honestly, I don’t want to do this because, I love McDs. Always and forever, man. But this, this is cruel, and beyond.

Even though 5 fries are a tad expensive, I don’t want any refund or apology whatsoever. I just want you guys to be more alert and do your job, properly. Ramadhan prospered…forgiveness is a must, you know?

That’s all.

Thanks.

P/S - If you see my order next time, jgn ludah ya? Haha! 4 stars for the delicious fries. 5 stars if it’s not because of what...

Yesterday I was on my way to PJ for a conference but i stopped for a quick breakfast from this McDonald’s. After filling my tank and purchasing a new mask from the gas station attendant I entered the McDonalds and placed my order. One black coffee. One sausage biscuit with a hash brown. After my order arrived in a timely fashion I wished the workers a good day and left the building. Then disaster struck. As I exited the double doors and back into the business of KL traffic I was tripped up before I even got out of the gate. I must have squeezed my black americano too tightly and the lid popped off. What was intended to bring pleasure to my belly instead incited pain to my left appendage. My delicious brown bean water splashed all over my hand. I let out a yelp like a dog once booted. Gathered what remained of my spilled coffee and limped back to my car. As I looked to the Lord for courage for the rest of the day, and examined my throbbing hand, behold an angel gave me succor. She came from McDonald’s with concern on her face and fresh hope in her hands. This kind soul inquired as to my well-being and gave me a fresh cup of coffee to aid me in my journey. This McDonald’s is a wonderful place full of kind people who showed me charity in my period...

Went this outlet last night 25/4/22 and had a bad experience which still makes me mad whenever think abt it. The one guy who was wearing spectacle & red uniform was prepared my orders. I was ordered 4 mcflurry oreo with choco top and he was made for me 4 mcflurry oreo with hot choco fudge which is too sweet for me and im not really like it. I heard his friend told him “customer ni nak add on choco top lahh” and the girl asked him to make another mcflurry as my requested but he just ignored it and kept go on with the wrong order. What makes me angrier is when he called my que number with very slowed voice while his face looked down which made me confused if he was calling my number cause the voice too slowed like he just read my que number for himself. Then when he repeated called my que number, he was raising his voice with rude intonation like im the one who makes him mad. Come on man, the wrong orders i still can accept but the rude attitude is too much. Don’t treat customer like we’re forcing you to work there. You choose your own work so just do your work nicely bcs we paid for the food man, not...