KFC — Restaurant in Negeri Sembilan

BAD SERVICES BY THE MANAGER!!

On Thursday night, 11/06/2020,around 8:20PM, i walk in to this store to treat my girlfriend, everything were fine there. The host were friendly, and the cashier were good as well because she give me a good recommendation meals set for 2 person.. And i did mention to her that this is my first time at KFC since I'm actually not really into a fast food chains.. Until the nightmare come, the unforgettable night happened in my life here!! We seat near the glass wall at side of drive thru located ..i feels very sad and humiliated at the same time!! Do you want to know why?? Because after sitting there about an half of hours, the manger come and shouting at me!! Yes!! You heard me right!! He was shouting rather than just come to my table to inform me that i cannot sit close to my girlfriend!! He doesn't have any manners at all!! I feels very shy at that time because all customers were looking at us.. I admit that yes maybe I'm wrong from the first place because i shared my meals with my girlfriend, but does that make you feels right to shout at me? I still remember the way you shout at me.. Its unforgettable!!! You said "HELLO!! HELLO!! MOVE YOUR CHAIR TO OTHER TABLE !!DONT SIT TO CLOSE!! "..i know the ways i dress were just simple and might be you look down on me, but i worked on top 10 steakhouse in KL!! Now let me rate your services!! Not even close to 1 stars out of 5!! You should learn from those hostess and cashier first before you become the manager!! Really unsatisfied!! Worse experience ever that i encounter...

I think they need to learn how to provide better services from McD nearby.. just notice that this kfc already start using kiosk... They should have know that not everyone understand technology... They should atleast put 1 persons to assists customer like mcD nilai... So as i was waiting, saw 1 akak with her 2 childrens waiting.. due to the great services this akak left the kfc without ordering.. So when i advised the staff... He was like saying if i have free time why i dont help other customer... The best part is... Once i reach home to eat.. 1 set only have 1 chicken... Im writing review now because i cant accept the stupidity from the short foreign staf... I will go back to this kfc at 615pm today after finish eating to get back my another 1 piece chicken... Today date 26...

This place always have a nice atmosphere, however ever since they implemented the machine self ordering system, they're taking things a little too slowly.

Some old customers requested to order manually through the counter but was refused and asked to order through the machine, this is not so good of an attitude. The orders were prepared rather slowly even though there were only two orders today when we went here.

They chose to implement the system but did not carry it through completely because they did not show our order number at "Ready for pickup" but just at "preparing order" and expected us to just show up at the counter when they put the food there.

The chicken is pretty fresh though and the...