McDonald's Shaftsbury DT — Restaurant in Putrajaya

The worst Mc Donald in my experience 30 years plus whole live. Bad services. Poor Customer Service attitude. From the junior staff until the manager. I had ordered use kiosk & paid using e-wallet. unfortunately, their receipt doesn't came out, when i inform the cashier staff, they took 15 minutes 4 person asked me same question about my order. And I need to explain many times to them. At last the senior staff said they not received my payment even in my e-wallet is successful. So i decided walk out from the restaurant with disappointed, without get any food because they wont give me a food. After i call the customer service e-wallet, the customer service said my payment is successful. So i need to chase them for my refund. today already 4 days after the incident, the stupid staff named ina said she already call McDonald for doing me refund. Meaning that McDonald received my payment. I suggest McDonald please keep send your front line staff to attend Customer Service training every 6 months for refresh & get them being well when...

Really bad experience, ordered and chose table service, waited for over 30 minutes and my food wasn't coming. As I proceed to the counter, i saw my food left unattended with a small piece of paper written my table service's number, I attempted to ask for details, a worker without proper uniform came out and hand me the tray with my food, saying "very sorry" with reluctant tone like I'm being unreasonable. I took the tray and asked him, "is this what you call table service? " "Very sorry",same reply...again...like that's the magic words to everything happens in the world. I guess next time if I lose my temper and punch him, I can get out of this by saying the magical words "very sorry"

If you are reading this, please think twice before you enter this branch, believe me you'll be so disappointed and felt McDonald is done

The recruitment team should do their job and pick someone better to work at there please don't just pick someone who share the same skin colour like yours and consider it's a good choice, conduct some quality...

not really a fast place if u wanna get fast food... drive thru is another story... but for dine in and without any customer ( only me)(refer picture) this is the worst experience ever of McDonald's branch... since 1720hrs make the order and after 40 minutes waiting.... i ask one of the staff about my order(the girl with darker uniform) ... surprise..... they ask me why me still didn't get my order? and i said they didn't call my order number on the screen.... but still not helping to get my order ready at all... thanks to girl name lia finally help me to get my order... almost 6++ workers in there only lia helping me to get my order done... this place manager on duty really lucky because im not taking mystery visit survey for this place... anyway... maybe it's not...