Secret Recipe @ Setia City Mall — Restaurant in Shah Alam

To whom it may concern,

I am writing to express my dissatisfaction regarding a recent experience at your restaurant.

During my previous visits, the restaurant was always clean and well-maintained. However, during my latest visit, I noticed that the area under the table was dirty, which was quite disappointing.

I also attempted to get assistance from one of your staff members, a Malay male waiter. When I called him, he looked at me but ignored my request. I tried calling him again a few minutes later, but he continued to disregard me.

I hope this matter can be looked into seriously, as it affects the overall customer experience. I believe your establishment has the potential to maintain high standards, and I hope to see improvements in cleanliness and customer service in the future. Thank you for...

One of the best restaurant in Setia City Mall Shah Alam Selangor, food and drinks are tasty, a lot of Malaysian and western cuisine you can choose from, they selling some birthday cake and slice cake also, staff is very helpful and polite, general cleanliness is excellent for dining area, you can smell the food aroma once you enter the shops, parking quite full during peak hours, overall price is reasonable with the potion, nice ambience dining area, recommended to come again with family and...

One of the best outlet here for dinner in Setia Alam. Makanan here taste good and always fresh. Price also not expensive here.

The thing need to be improve is your cake taste tak sedap and murah compare to one at Setia Prima one. Cake there is the best idk why.

Service here is good and fast. But things to improvise please send the drinks first because they always send drink late compare with main dish first arrived.

Everyhing here is good except...