Secret Recipe Seksyen 9 Shah Alam — Restaurant in Shah Alam

Walked in the restaurant and sat at the front section, the air-conditioner was not working, which they provided a cooler but it was still hot. Went to place my order at the counter and the cashier was not friendly, didn't smile (they didn't even inform us earlier that we have to order at the counter). Wanted to order creme brulee latte but the cashier & other staff said it was no longer available. Funny thing,that menu was in the menu booklet, why are you still displaying it then??

We then got our order ,food was okay. But the drinks weren't even cold. Ordered milkshake but there was barely any ice. We also had a gift card to use,but the staff said they didn't know how process it.

Overall, we were so disappointed with the service, staff attitude & we won't be coming...

I ordered the 24 mini tart via Grab. Upon arrival the tart was not in mess looks perfectly fine. However, when 1 of my friend took one of the tart to our surprise the tart was flat. Choose to ignore initially as it may be placed there mistakenly. Then she took another tart and again another tart was flat again! Can’t be that optimistic anymore.. even if it is a mistake it is something to be addressed! Ordering grab means that the price is hiked up compared to buying it physical! This should not have happened either way.. feels liked we were scammed just because we bought...

Dine-in. Ordered food thru scan barcode as usual, ordered thai pasta, saw my order arrived but go to another customer, that time wonder that cust’s order arrived first cuz she arrived later than me, but okay lah. Then i saw another pasta arrived at her table, then dia ckap, salah order ke, by that time thai pasta dah licin dia makan, then dia ckap takpe la saya bayar. Yg pelayan tu what a slow reaction, idk tak diajar oleh superior dia maybe, without saying SORRY or see me to talk, aku bangun nak bayar baru ckap sorry salah hantar bagai. Will not go there if craving...