RivaReno Gelato Sliema — Restaurant in Sliema

The best ice cream in Malta.

Let me qualify that; maybedefinitelyknows

I first discovered this place 6 years ago, during a holiday in Palma de Mallorca, and was absolutely delighted to see that they have other locations in Malta. Whilst the ice cream flavour is as good as I remember it from my Palma holiday, I was disappointed to find out that value for money is very different. Concretely, I normally always go for a medium sized cup with two flavours, and find that it is more than enough. However, at this location, I ordered the large size as the medium cup is smaller than the one that I used to get in Palma, and still found that there's not enough in there, as they don't fill it up properly. Instead of feeling satisfied and almost full at the end, I kept feeling frustrated and wishing I had had more. Prices have gone up as a result of the rise in the cost of raw materials, which I can appreciate isn't their fault. However, they're pushing shrinkflation a bit far: 5.50€ for a large cup which contains less ice cream than a medium one would, is unreasonable. I got so frustrated with this that I stopped going after 3 times, although I was sure that we would visit every single day of our 8 day long holiday with my husband and son. Also, prices of other items aren't clearly indicated: I asked for the price of the small pistachio cheesecake, was told it was 10.50€, which seemed far too much for a small cake, and isn't written anywhere. If you want your ice cream in the largest cone or wafer cup, it says "by weight", but no price mentioned. There definitely needs to be more transparency but most importantly: please, fill up those cups generously! You might have saved on a bit of ice cream, but lost out on 5 visits from three faithful customers. Your ice cream is too good to be dished out so sparingly.

Response to the owner's comment: thank you for getting back to me. As I said in my review, I completely understand that inflation and general cost increases have made it necessary for you to increase prices. As you have indicated, everybody is doing this, as price increases can be noticed everywhere. What I am criticising, however, is the fact that you are practising shrinkflation, ie you are reducing the size of your products whilst increasing prices at the same time, so that customers are paying more for less ice cream. This is not fair, or acceptable, as it goes way beyond merely increasing prices. You have taken it too far, which is costing you customers. I join you in hoping that these increases end soon, however your customers might not come back if you carry on doubly...

I visited Malta and went to RivaReno to enjoy some ice cream. The different ice creams are incredibly tasty. I can absolutely recommend stepping by for some self made ice cream. The staff is also really friendly. If you want to enjoy your ice cream you can sit inside at a small table or outside in front of the shop. In summer Malta is very hot so sitting outside is enjoyable only at night. I wanted to sit inside (I went there during the day) but unfortunately the shop doesn't provide AC so it's not really comfortable to stay inside longer than necessary. I don't know how the staff manages...