There were two of us visiting the restaurant. We wanted to share a starter; both ordered a main and a drink. We also started to order desserts (creme brulee), but the waiter told us to do it later. (Maybe it was too much for him to remember?)
While we waited and enjoyed ourselves, the waiter came to apologize for the long waiting time.
Something had been burnt in the kitchen, and the smell spread throughout the restaurant. Well, sometimes it happens.
Then my food came. The waiter seemed to be nervous. As an apology for the extended wait, he brought me a cup of free chips and promised to bring tiramisu. Then he ran off.
The plate was so nicely decorated. And then I discovered the actual reason why he had brought free chips. My fish was sitting on the top of burnt mashed potatoes; it had black chunks of scorch in it! I was hungry and ate the fish and the chips and left the mashed potatoes there.
The waiter did not have the courage to ask how I liked my food. He did not have the courage to ask if we even wanted any cake. (Remember, we had a plan to eat creme brulee.) He just ran on and off and could not even make an eye contact. He was so apologetic and wanted so badly to make things good but forgot 101 of customer service - listen to people!
(Unfortunately, there was also a misunderstanding about my order. I was excited when I saw the menu and wanted to try 48-hour marinated fish with coconut chutney and potato wedges. He brought me fish with zucchini and mashed...
Read moreMe and my wife, recently had the pleasure of dining at Salt & Lemon in Flic en Flac, and our experience was nothing short of fantastic.
Every dish we sampled was outstanding in taste. The freshness of the ingredients shone through, and the unique blend of flavors was captivating. The culinary skill demonstrated in each course was a testament to the high standard maintained by Salted Lemon.
The presentation of the food was equally noteworthy. It was evident that great care had been taken to ensure that every plate served was a feast for the eyes. This emphasis on detail contributed significantly to our overall dining experience.
Perhaps the most impressive aspect of our visit was the value for money. Given the remarkable quality of food and presentation, we were prepared for a hefty bill. However, the pricing at Salted Lemon was surprisingly reasonable. This affordability, coupled with the exceptional culinary experience, really sets this...
Read moreFor my daughter's 10th birthday, we had an amazing experience at Salt and Lemon! From the moment I walked in, the ambiance felt fresh and modern, with a cozy, welcoming vibe. The staff were incredibly friendly and made sure we felt taken care of from start to finish.
The food was the real highlight. It was perfectly prepared and packed with flavor. We would like to applaud Ashna for the perfect organisation and customer service. Mr Laven and Mr Happy who were always by our side. Not to forget our barman!
The DJ was superb...we enjoyed till the last minute.
Salt and Lemon offers a great mix of flavor, service, and atmosphere. We Highly recommend it. We’ll definitely be coming back soon for dinner and breakfast!
Cheers...
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