Restaurante Encanto — Restaurant in Baja California Sur

We own a house just up the hill from Mar del Cabo and eat at the restaurant once or twice every month and always recommend it to friends who come to the area. As we own this home and another condo down here, this was the one restaurant we most highly recommended. It has the fine view and always great food. After Thursday evening, this all changed.

Our party ordered 3 Martinis along with our food. The Martinis were prepared in wine glasses, bad enough,  but each tasted horrible.  The bartender evidently does not know how to make a good Martini and used way too much Vermouth. We each sent back our drinks and ordered something else.

When we got the bill for dinner, I noticed we were still charged for these 3 bad drinks. I asked to speak to the manager, assuming it was a simple oversight. He said, you ordered these, I made them, you must pay for them. I explained each one of us thought they tasted horrible.  He replied "that is only your opinion. I tried them and they were fine." He explained not only am I the manager, I am an experienced bartender and these were fine.

What restaurant manager treats customers this way? He was literally arguing with me, in the restaurant, with other dinners listening that we should have to pay because what we thought were 3 horrible drinks was only our opinion.  The taste of every food and drink gives one an opinion if it tastes good or bad. If a patron says this drink/ food or whatever tastes bad, of course that is their "opinion." But every respected restaurant will try to make the customer happy and prepare something else and never charge what the customer did not like. I have never  in any restaurant in the world  have someone tell me I had to pay for something I did not like.

Needles to say, our entire opinion of this establishment just took a steep dive to the bottom.  This manager should politely be asked to work in another occupation where he can insult clients. We will tell all friends and family to avoid Encanto and we will take our business to other restaurants who know how to properly treat guests. This "manager" is a reflection of the restaurant,  Mar del Cabo and Vela Resorts. And trust me, this is not a...

Had drinks here and breakfast here the next day. Staff are attentive and unbelievably friendly. The breakfast was huge and delicious, from the fruit, to the eggs, to the various breads and pastries, to the juice and coffee, everything was great. Drinks were also very good.

Views are beautiful out onto the ocean, and whales were swimming by in the morning. The decor at the restaurant is attractive and quite pretty, particularly the light fixtures.

There’s also a beautiful seating area overlooking the water above the pool. They staff will bring food and drinks from the restaurant here.

The only complaint I had was the mosquitoes. I’m still itchy days later. They had bug spray on hand, just be...

Hands down the best restaurant in the area! We were lucky enough to dine at Restaurante Encanto for multiple days while staying at Mar del Cabo. The professionalism and kindness of the staff was top notch. We were greeted with warm welcomes, given great advice on what to order--with everything we ordered being absolutely delicious. We tried many of the 5 star restaurants also in the area and were left wishing we would have just eaten at Encanto. From breakfast to dinner, Encanto never disappointed. Thank you team Encanto for your incredible hospitality. We can't wait to come back and will recommend Encanto to friends and...