Restaurante Casa Plasencia — Restaurant in Baja California

A very frustrating experience dining here. I was ignored by the servers and had to wait a while to just receive the menu and to order. The onion and vegetable soup and black paella I ordered were both very salty, to the point I had to keep drinking water. The worst part was paying the bill - the server overcharged my card, then insisted it was due to tip although the total was more than the tip amount I added. No apologies offered whatsoever. I confronted the manager (who spoke no English by the way) about it and all I got was that he’ll make sure the service is better next time I visit. As I told him, no thank you, I will never be coming back. For far better food and service, I recommend Los Arcos...

The food in the restaurant has been always very good. This past Saturday August 24 we had very interesting flavors with guava sauce and grilled salmon, chicken breast on a classic walnut sauce or nogada for we Mexicans and a zarzuela de mariscos. The big dissatisfaction was the service. I think we are use to the waiters with a lot of experience and personality to serve and this time the lady who was working our table lacked both; she didn’t properly accommodate our request for a jar of sangria instead of a single glass; later she was dragging tables around like she was fixing her living room. Very annoying situation, at least for this kind of well...

The first daughter comes into my mind when I walk into that restaurant is what is going on am I in Greece am I in DJ am I in a very '80s diner it's so confusing when you walk into that restaurant. The food is very mediocre I had a french onion soup that just tasted like time I ordered the quail which they didn't have no respect for the product and deep fried it so it was super dry and for last I ended up ordering gumbas with butter sauce which the butter was broken and I had to fix it in the table don't recommend this restaurant to anybody it's a terrible place...