So this Sushi Bar is part of one of the 6 food stall/restaurant offered on the Wyndham Grand Cancun Resort.
While I didn’t have much expectation to begin with, I thought I give it a try.
Upon showing at the front, the waiter that took my order was extremely rude. He asked me what I wanted and took down on a piece of paper. This is fine.
When I prompted him what is there to drink, he responded open bar (great!) ; I asked him any menu or suggestion despite open bar, he looked at me like with a look and chuckled and just said “well sarcastic smile some more it’s open bar whatever you want”. The waiter then proceeded to talk to his colleague in their native language and they both gave me looks.
I ordered a Long Island ice tea, and I couldn’t help but to feel the drink mix was terrible. I came back to ask for a coke or soda, they just went and go “oh, la isla, ja la isla chuckles”…but I had never got anything after.
I have to say, already you made me felt uncomfortable with your lack of proper service attitude, you made me felt further uncomfortable by having that chat with your colleague with how I felt was belittling and rude.
First, I give it to them that the “Long Island iced tea” was hard, but it didn’t taste anywhere close to “La Isla de Long Island”. In fact, it felt like nasty cheap alcohol concocted together.
Now for the food, I ordered their salmon sashimi, BOGA Rolls, Wyndham Rolls, Banana Rolls, Shrimp Tempura Rolls, Fried Chicken Rolls, as well as Spider Rolls.
Going back on what I said before, I wasn’t expecting much in term of quality of the sushi, but boy….
The rice was hard, felt like day old rice. The salmon sashimi felt like it was barely just defrosted. They also paired with some sauce which I believe was some watered down soy sauce, barely had any taste to it…
The presentation was okay. Each roll came with 4 pieces as mentioned on their slab of menu (it’s literally a wooden slab with color)
I didn’t expect like great or amazing but this felt like nothing more than a slapdash gimmick….
Not to mention the service attitude…I’m sorry to say but W T F.
All the other restaurant I have had so far was okay. Food was okay-decent but this….this restaurant need to be reorganized or change to something else.
And the staff serving on Nov 28th of 2023 between 3-5PM, the male drink mixer as well as the black dressed male waiter who served me need to consider having a serious re-training.
The 4 stars was for the atmosphere, missed 1 because it is located in an area where you can barely view the sea as a “sea-sided restaurant” Service and Food gets only star for the...
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