Cabo Grill Shop — Restaurant in El Tezal

We’ve been locals in Cabo for about five months now, and Cabo Grill Shop was the very first place we ever ate when we arrived. That first visit left us so impressed with both the quality of the food and the service that it quickly became one of our regular spots. We usually go a couple of times a month, for either lunch or dinner, and we’ve brought countless friends and family here when they’ve visited. The staff knows us by name, and we’ve always appreciated the warm atmosphere.

Unfortunately, our most recent visit left us truly disappointed. This time, we were in the mood for breakfast and decided to order to-go. We called in our order for blueberry pancakes and banana bread French toast and were told it would be ready in 15 minutes. When we arrived, there was an issue with their card system repeatedly declining our payment—even though we had just used the same card minutes before. The owner was gracious enough to let us take the food and sent us a payment code through WhatsApp, which worked fine.

The problem was the food itself. The blueberry pancakes were extremely thick and dense, undercooked in the middle, and topped with some sort of sauce instead of being served with syrup on the side. The sauce made them soggy and, unfortunately, not enjoyable. The banana bread French toast had the same issue—it already had syrup poured over it, which is never a good idea for a to-go order. It was also severely undercooked, to the point where I had to finish cooking it myself on my griddle at home. While the flavor was good, the slices were far too thick; two massive pieces would have been much better as four thinner slices.

After making the payment through the WhatsApp link, I also took the time to share our feedback with the owner. Unfortunately, she never responded. Given how much we’ve supported this restaurant and the many positive experiences we’ve had in the past, this lack of acknowledgment was disappointing.

We’ve always enjoyed Cabo Grill Shop and recommended it to others, but this last visit left a bad taste in our mouths—literally and figuratively. Cabo has no shortage of excellent dining options, and sadly, I’m not sure if...

I have been 3 times now, and for the record I am writing this review in hopes they can fix the issues. First off the people are polite. The food is mediocre, the service from the waiters are ok but it does take a long time to get food, even when they were not busy. 40 minutes for an omelette and eggs Benedict! But my main concern was the amount of flies while waiting flies were all over the table some tables have devices to get them away we did not. They would land on our food, our glasses, are legs, or hands, are silverware, and it was very very annoying. I understand the place is outside and it happens but this was excessive and made the experience not good! I do hope they can figure something out only because it is a neat little place and the...

Nunca me habían tratado tan mal los dueños de un restaurante, fuimos a festejar el cumpleaños de una amiga y llevábamos a nuestros hijos por lo que decidimos ir a este lugar, pero para nuestra sorpresa los dueños nos trataron horrible, MUY maleducados, primero llegaron a gritarnos si ni siquiera decir buenas noches o hola, a decirnos muy agresivamente que los niños no podían jugar con el balón, cosa que nosotros no sabíamos, y que nisiquiera pueden jugar con el balón en el área designada para niños, sólo pueden estar en los brincolines, casi casi nos dijeron que no se pueden mover, no entiendo para que tienen área de niños si no quieren que hagan nada, como si fuesen robots, después nuestros hijos estaban en una mesa cercana a nosotros y después de haber estado señalándonos el Chef y su esposa quienes son los dueños del lugar al parecer, ella fue a mover a nuestros hijos jalándolos de la mesa, una de nosotras obviamente muy molesta se acercó a ella y le pidió que por favor se dirigiera a nosotras las mamás, y no a los niños, además los niños no estaban molestando a nadie estaban muy tranquilos y el lugar ni siquiera estaba lleno, después ella se acercó a nuestra mesa y nosotros pensábamos que iba a disculparse y ser más razonable pero fue todo lo contrario, nos dijo que ahí no era el patio de nuestra casa y si no nos parecía podíamos irnos, le dijimos que no era posible que nos tratara así y nunca recibimos una disculpa o un poco de buena actitud, sino todo lo contrario recibimos un pésimo trato al grado que decidimos retirarnos, pagamos la cuenta de lo que teníamos consumido hasta el momento y aunque estábamos con mucha hambre esperando nuestra cena (la cual tardo mucho en llegar por cierto), tuvimos que irnos, la dueña nos reiteró que no le importaba perdernos como clientes, nos quedó un pésimo sabor de boca, qué lástima que sea así, ojalá y aprendan a tratar mejor a sus clientes, obvio jamás volvemos y no lo recomendamos, cuidado...