I have been several times to Maque in Condesa over the past few years for breakfast and despite the fact that it gets very crowded and people have to wait in line for a table, the personnel has always been very nice, fast and accommodating. The food is really good whether you order their pastries or salty dishes. The portions are pretty big too and they serve you a complimentary sweet bread of your choice. The chilaquiles, eggs (various styles), enfrijoladas and omelettes are very good.
Now this past two weeks I have visited twice their location in Calle Varsovia and both times the service has been way too slow. During my last visit I waited 15 minutes standing in the entrance although the waiters had only 4-5 tables to attend to and there being 4 tables available (that needed to be cleaned up). There is a lack of communication from the personnel to the customers upon arrival and a lack of communication between the personnel. I’ve waited but there was a party of 4 that left because they had not been welcomed by anyone.
I still recommend going to Maque for breakfast though as the food is very good but I hope my feedback can help the management improve the aspects I...
Read moreDon't go there. My friend and I were attacked by dozens of mosquitoes as soon as we sat down. They were coming from the large pots of philodendrons inside the cafe. There are no insect-control measures at all. More importantly, the pastries were small, dry, tasteless and look like they were picked up at the nearest OXXO. I asked for a chocolatín but got a bigotito with some brown flaky filling that was definitely not chocolate. The spinach omelette was not made with fresh spinach and the side of potatoes had absolutely no flavor or seasoning. The staff inside are not knowledgeable about their own pastries. I had initially asked about the availability of berlinesas before entering. They assured me they have berlinesas. It wasn't until after I sat down that they reported they have no berlinesas. This place is a poor-quality cafe that is unprofessional, unsanitary, and utterly deceitful with their products and services. Please go across the Avenida Chapultepec to the dozens of other fine artesanal bakeries in Roma Norte instead of this...
Read moreMy wife and I had a very weird experience here. After we were seated upstairs and ordered drinks, they seemed to forget because I had to remind them after 15 minutes. We then ordered food, I got the ham and cheese croissant and wife got moultenos.
We had to check in with the waiter because 30 minutes went by and there was still no update, even though the tables that came after us already got their food. We also noticed they didn't offer us bread like the other tables. When the food finally came, it tasted fine but was a bit cold.
When we got our check, there were 4 things on there that we didn't order and had to tell them. Just a weird experience overall, they never checked up on us, no apologies, and when I walked by the kitchen on the way to the bathroom, a lot of the wait staff were just chilling there chatting and waiting.
+1 star...
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