Gin Gin Plaza Satélite — Restaurant in Naucalpan de Juárez

HORRIBLE SERVICE, I went with my boyfriend for a drink and dinner , my boyfriend who doesn’t speak Spanish ordered a bottle of wine with a price of $750 pesos and I repeated the name of the wine (terry oaks) to the waiter, they brought the bottle of wine and didn’t even present it to him properly so we didn’t even notice it was the wrong wine after the bill came we realized they had charged us for a 1200 bottle . When we presented this issue the waiter said that he understood a different wine all the way at the top of list even after I who does speak Spanish pointed to the terry oaks wine and repeated it back to him , his excuse was that’s why I offered and English menu to the gentleman. The guy who served us the wine said it might have been a communication issue between them but that they where not responsible and we where made to pay . The food was awful and no flavor not to mention they took forever to bring out drinks and food. After looking at reviews I realized I am not the only one who has ordered a cheaper product and was charger for something way more expensive . When asked to speak to a manager they said he was not present and to come back the next day to speak with him , horrible service horrible food and overall scammers at...

I just left eating at this restaurant and the experience is incredible and unique from Daniel's reception, the explanation and suggestions for both drinks and food to make you crave the incredible table preparation, the flaming of Daniel's Rib Eye, the Noe's attention, the excellent waiter, left me wanting to return again. I'm from India but it didn't impede or make service difficult because they have menus in English and Daniel also made my family feel good because he communicated in our...

Ordenamos una pizza de higos al oporto, cuando la trajeron la partí con un cuchillo y la agarre con el tenedor para ponerla en el plato, para que posteriormente la partiera en pedazos más pequeños con cuchillo y tenedor y al meter el pedazo en mi boca sentí un pedazo largo y duro que estaba la mitad en mi garganta y la mitad aún la podía morder pero pensé que era una planta como arugula pero me comencé a asfixiar así que decidí meter mi mano para sacarla y lo que vi era amarillo y muy largo, así que lo jale y me lastimó la garganta y al ponerlo en la mesa nos dimos cuenta que era una liga de látex, le llamamos al mesero y lo único que hizo fue verla y decirnos que ahora volvía cuando regreso solo nos ofreció llevársela, dejárnosla o si queria pedir otra cosa, así que dijimos que nos trajeran otra igual y nos la trajeron, a la hora de que llegó la cuenta nos la cobraron y yo le pregunté que por que nos estaban cobrando la pizza si traía la liga y el cambio debió ser obligatorio, y nos dijo que el cobro fue por que habíamos pedido un cambio y que el chef dijo que me iban a dar un postre como recompensa, jamás recibí una disculpa además de que el mesero se...