I am disappointed by this place because it's not consistent. One day the servers are kind and helpful (Paula and Bea), the next they are apathetic and rude (Emo goth girl). Their espresso machine hasn't worked for weeks. I ordered the same drink 7 different times last week and today the order came out wrong. I had already paid, and tipped, when I was asked to PAY FOR THEIR MISTAKE if I wanted the drink I actually ordered. What cafeteria does that? None! But I aquieced, and when I went to pay the girl says I didn't pay for my other drink. She then went and checked and saw in the system that I actually had. She didn't apologize. Then she couldn't let me pay with 500 pesos and didn't offer a solution. I left without drinking the coffee - losing 15 minutes, 75 pesos and a 10 peso tip for nothing.
To the owner: there isn't an excuse for this poor service. And people know it. We go to great cafeterias every day of our lives, all over the world and we know what we can expect. You can and should do better.
So in the end, why drink coffee at a place that has terrible customer service, poorly prepares drinks, can't accept payment, has a broken espresso machine, and all the noise and dust from the cars passing by? The answer is to simply get coffee somewhere nicer and...
Read moreCometa café is a nice place in Mazunte, I was sitting there for a breakfast. I chose to go with the “hot cake” (pancakes) which was good, fresh and delicious, andusually it comes with fruits but I don’t like watermelon and melon so I asked if ok with only bananas (see photo). I think the prices are decent, (the drinks a bit pricy to me) besides that, while eating I was dealing with like 80 flies that try to eat my food, was kinda annoying cause I felt it ruined the moment, but, I guess it’s the time of the year that there are lots of flies here in Mazunte.. Besides that the server was nice and...
Read moreVery good coffee but really stupid ‘break’ system. Went in the morning and they were on a break for 15 mins. Went back at 1.35pm and they said they were on a break til 2pm. We were in a bit of a rush but decided to wait. I went to order just after 2pm and they said another 10 mins… surely they have enough staff to make a quick coffee when someone has waited that long on the promise of a coffee at 2pm. Anyway, we had to leave at that point and didn’t have time for a drink elsewhere.
Don’t recommend if you need to be anywhere anytime soon. A system that is so time-wasting and bound to put customers...
Read more