Mundaka Pizza & Cocktails — Restaurant in Oaxaca

Avoid this place. I ate here with a friend this week.

Service: Our server was an aloof young woman who approached our table with a dismissive attitude. she forgot my order for water and i had to remind her. She brought our appetizer AFTER she brought our main courses. She then essentially ignored us for the rest of our meal. she didn’t ask if we wanted dessert and had to be told twice to bring the bill. she ruined my experience at this place. Food: we ordered BBQ wings which had an overly thick sauce. Very unappetizing. I ordered the spaghetti carbonara, and was served a plate of spaghetti noodles with alfredo sauce and bacon bits. in other words, it was not at all spaghetti carbonara. my friend’s burger was good, i think. Atmosphere: the space is cute, but they kept allowing stray dogs from outside to wander the restaurant and beg for food from customers. That is beyond disgusting.

Update: i am updating my review after reading the the owner’s response. the condescending tone and dismissive attitude is exactly in line with the overall unwelcome persona and ambience of this place. The snide response from the owner that i should have read the description of their non-spaghetti carbonara ignores the fact that real spaghetti carbonara does not have any cream in it! They should call the dish something else, but it is definitely NOT spaghetti carbonara. The owner then proceeds to say that dogs are more educated than people??! What?! Beyond hilarious. And then he also proceeds to tell me that the restaurant is “pet friendly” and I should vacation in places without animals since his staff allows stray dogs to beg for food. Again…um, what??! If you’re “pet friendly” fine, but if you also allow stray dogs to beg for food, you should add that your restaurant is “stray dogs that beg for food friendly.”

The owner’s habit of responding to every negative review with defensive quips and insulting “advice” just exemplifies how bad the management of this establishment is. If you are an owner of a restaurant and cannot graciously accept criticism from customers, and instead feel the need to get defensive AND insult them, then you should not be in the...

We were excited about dining at Mundaka but unfortunately the flavours and service was lacking.

I ordered a prosciutto y fungi pizza and was disappointed when the pizza arrived and had regular ham (jamon) on it instead of prosciutto as advertised. In addition, the pizza tasted off and if anything, the base/dough felt undercooked leaving an undesirable taste in my mouth.

I ate one slice of the pizza and decided to share feedback that I disliked the pizza. Once shared to the staff member, they then informed the owner and he approached our table.

Apon reaching our table, I reshared my feedback and he became very defensive placing the blame on me and my tastebuds as all their guests love their pizza. He didn't acknowledge that the pizza was labelled as "Prosciutto y Fungi" and that regular ham was used. They took the pizza away and he later shared that he tasted the same pizza and said it tasted fine (again placing the blame on me and wanting to make me feel like it was my fault)

My overall impression and experience of dining at Mundaka has been tainted by how the owner dealt with the situation. We had a back and forth exchange and once the defensiveness eased, he was willing to understand my feedback although it's a shame that this willingness and understanding didn't arrive at the very beginning.

Mundaka has a lovely space and located in the Center of La Punta.

Having worked in hospitality my whole life, I know that customer service, empathy and a reputation is everything.

I sincerely wish everyone at Mundaka success. With a little bit of improved empathy and care with how they resolve and troubleshoot feedback, this restaurant will be even...

We came here because we fancied a pizza, and the reviews generally indicated good quality. Here is an honest overview of what to expect.

Firstly, we had to queue to get in, then once sat it took well over an hour to get any food, and it really wasn’t very busy. Looking at the kitchen, there isn’t any visible cohesive stations and there is a lot of standing around. It didn’t seem like there was much multitasking, which is strange for a place that primarily cooks two things, pizzas and pasta. The staff were friendly and welcoming.

Drinks were also incredibly slow, and the cocktails are pre-mix out of a jug. It took me about 20 mins to get a corona I ordered.

The pizza is okay, the dough is actually quite decent with a solid prove, and cooked in a brick oven at a good temperature giving it a nice crispy bottom. The issue with the pizza is the cheese, which is cheap, dehydrated mozzarella, and tastes like string cheese. It really lets it down, and has an odd, artificial flavour and plasticky texture.

The pasta was okay. We had spaghetti bolognaise and we enjoyed it. It has a nostalgic flavour, reminding me of a cafe or school, but it was undeniably tasty. The Parmesan is the synthetic powder type which probably adds to making it taste like school. The spaghetti was certainly overcooked, but generally we actually quite enjoyed it, the sauce was flavourful and it scratched an itch.

Overall, we waited a long time for everything, and the food was okay. But it’s actually okay value as the prices aren’t too high. If it wasn’t for the crazy slow service it would...