La Cazota Grill — Restaurant in Playa del Carmen

We have been in Mexico for 5 days eating a lot of different kind of food. We happened upon this place and decided to give it a try since they were still serving breakfast at 1230. The greeter was pleasant and showed us to our table. Enter Francisco he was our waiter. He seemed nice and friendly at first. He took our order waffles, pancakes, and orange juice. He brought the drinks out first. There was an ant at the bottom of my glass. Not in the actual juice part but underneath. Strike one. The food came out and was good. No problems with the main course. I ordered a "fruit cocktail" what they called pineapples yogurt and granola on the menu. He brought that out separately. The yogurt was runny and the pineapples tasted funny. Nobody came back to check on us or asked us if we needed anything our entire meal. Strike 2. Then Francisco finally came back an i asked him if he could remove the fruit cocktail from the ticket as it was not pleasant and as he could see I barely touched it. He says no it's already on the ticket. I say well can I speak to a manager because that makes no sense. He says do you want to take it to go. Of course not! I didn't like it, then he says let me see what I can do. He comes back with the ticket and says ok fruit is gone you're not charged for it. So as we were getting the pesos out to pay the bill he hovered over the table to see if we were leaving a tip. When we left 10% he claimed we had to leave 15% and acted as if he was angry that we didn't leave 15%. Strike 3. Maybe the service is better with a different waiter but I would not recommend this place based on...

High quality food at fair prices and air conditioning that is actually cool at 75 degrees. My child rates the strawberry juice as the best in town after being here several days. The staff speaks fluent English and are friendly and helpful. The kitchen is run by a trained chef who is able to handle special instructions without a misstep. If you are looking for cheap prices, keep moving on. The prices here are average for the district and, therefore, inexpensive for the quality, but in no way cheap. The tortillas are FRESHLY MADE in house and are delicious. Also, a bonus for the ladies with air conditioning in the well maintained baños. Very pleasant...

Great Food and Margaritas

This is a great place to relax after a shopping marathon. You can sit back and people watch while you enjoy good food and drinks. We did the standard fare which was chicken quesadillas and nachos and both were excellent. The food is tasty and well prepared and portions are a good size. We had margaritas (what else, right?) with our lunch and they came in the traditional large margarita glasses. I had a frozen strawberry margarita and my friend ordered a frozen watermelon…what?!?. Well, if you haven’t tried one I suggest giving it a try…very refreshing on a hot day and not as sweet…but I’ll stick with the...