I have put a star although it really does not deserve one. The service is bad and the food even worse. Half an hour to tell us that the dish we had ordered was not available and another half hour to tell us that they couldn't serve us anything (neither to drink nor to eat) because they were receiving the beer. Finally one of the waitresses went into the kitchen to prepare something for us and we appreciate her intention but the food is terrible, the nachos are a tragedy, the ones in the movies are much better and the octopus is disrespectful to the poor animal that they killed it for such a deplorable preparation. The costs are very expensive, 40 pesos for a regular beer and 45 pesos more for a bit of lemon and salt to make a chelada. Don't really waste your time or your money, especially the time, we only came for two days and half of one we spent waiting...
   Read moreWe sailed Royal Caribbean, but did not book this beach day through the cruise excursions. We like to deal with âreal localsâ, so we exited the cruise terminal and found local options for booking a beach day at much better prices. We ended up at Caribbean Life by chance, but they did a fantastic job. Barbara was waiting for us when we got out of the taxi and walked us down to our beach table. She did a fantastic job waiting on us all day and then walked us back to the taxi area at the end of the day. Donât expect a beautiful beach setting, but my impression is thatâs Costa Maya. The water was clear, but not the best beach. If youâre planning to sit on the beach and have food and drinks in Costa Maya, I recommend Barbara and...
   Read moreScam Alert â Avoid This Place!
We booked a tour in Costa Maya to Facilidades Beach Club for $49, but instead they took us to Restaurante Bar Caribe Life.
Once there, the server offered us chairs and lunch. The manager suggested a grilled fish lunch and said it was $30. I specifically told him I had no cash and needed to pay by debit.
When the food came, we were shockedâthey claimed the price was $120, not $30 as originally stated. We had no choice but to pay the inflated amount. On top of that, vendors were constantly harassing us while we tried to relax.
This was by far the worst experience. They are dishonest and take advantage of tourists. This place should not be open to the publicâitâs...
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