Fonda San Miguel — Restaurant in San Miguel de Allende

Last month me and my family went to visit San Miguel de Allende and we had a reservation at some buffet called Fonda buffet . Biggest mistake I made on our vacation. It was lunch and they had about 6 chafer dishes with hardly any food in them. We went up to front desk and asked if they were going to fill up food again and they said they didn’t have enough cooks. We ended up eating leftovers salad and gelatin. After being very disappointed and waiting for 45 minutes to see if they would fill up station, we decided to talk to the owner. After speaking with the owner she replied, “ I already said sorry what else do u want me to do”? We told her that it was very unprofessional not to have food when we had reserved for 14 people. We ended up paying 110$ dollars for bad service and no food. I do not recommend this place to anyone. If the owners attitude would of been understanding and truly appolagetic it would of made a difference. I give...

Didn't have a chance to eat here. I arrived at 12:40pm, asked if there's a buffet, the waiter said NO (which is not true, it just hasn't started). I said, I thought I heard there's buffet here. He said, yes, but it starts at 1pm (which should have been his first reply, instead of a stern negative). I said, almost time (time being 12:40, 20 min away from buffet start time, which was a bit tight but doable for us). He said NO, usually we get things ready by 1:30 the earliest (then this is problem of the kitchen or restaurant... if you can't start at 1pm, don't advertise 1pm). The waiter seriously needs to learn some basics of customer service. I was being courteous the whole time, and he was just giving all the answers as if we were not welcomed. Time of event: Thursday, July 4th, 12:40pm so owner can go back and either give this guy that just started his job the day before some basic...

The place was nice, very quiet but the only fail was the dish I choose. I choose a cordon blue but the cordon blue was frozen, some one that are sold in Sam's club because I buy the same ones there. I was hoping that they were made there but no.... and my GF milanesa de pollo was a bit tasteless. But anyway, good place.

P.s no...