Trazo 1810 — Restaurant in San Miguel de Allende

We were so excited to try Trazo 1810 based on online reviews and the hotel recommendation. And while the service was outstanding and attentive, and the dining environment nice, the food was undercooked and over-sauced to the point of being inedible. Both the pork and beef entrees had the same complex flavor profiles that buried the quality of the meat completely. Besides the flavors also not being compatible, the temperature of the meat was not as ordered. The request was medium, which typically indicates warm pink center. The meat was rare at best. Sometimes a simple, straight forward dish is better when it comes to preparing meat.

The staff was incredibly accommodating and went beyond to make it a pleasant experience. We are seasoned global travelers both with work and in our personal lives and have eaten at many Michelin rated restaurants. So while that was not our expectation, we feel like we have a foundation of what a good meal should aspire to be.

We gave 3 total stars because the service was extraordinary. We probably will not go back, but perhaps if you are considering trying Trazo 1810 take a look at the reviews and try some of the meals that others enjoyed over the meat dishes...

Really weak service. They asked if it was my birthday but then neglected to do anything about it. They asked if I had a gluten allergy, but then couldn’t provide anything that was without gluten. We had to flag someone down to order something. Then I asked for a gluten free dessert and he said only the ice cream was gluten free. When I ordered it he brought me the ice cream with a big cone that was full of gluten. I had to dig all the ice cream out of the cone. They never poured the wine, even though there was hardly anyone in the restaurant. Overall a really sad experience service wise. The food was good though. An unfortunate service experience, especially for the high...

The evening started off well enough. The service was good, the food unexceptional, though well presented. The rub was that when the bill came I was unable to leave a tip on my credit card because their credit card machine wouldn't record the tip. I had only a little cash and gave what I had. Unfortunately, this wasn't acceptable, as I was approached and asked why I didn't leave a better tip. Given that the problem was their own machinery, it was offensive and embarrassing. I will not be back and suggest others take their business elsewhere where responsibility for the establishment's own problems are not made to seem like the miserliness of...