Ferilli's Caffè Ristorante — Restaurant in Amsterdam

Me and my girlfriend went here last night for my 26th birthday. I was excited because the food seemed to be good from what I had seen. We walked in and walked up to the host, a blonde woman. She was incredibly rude. She barely looked at us and her tone was just indifferent and arrogant. This host who clearly looked down on us started talking so amicably to an old rich couple next to us. The difference was obvious. I don’t know if she expected a tip from them or something but she was fake. We ordered wine and the waiter just emptied the last bit of a bottle and therefore only giving me half a glass of a Vermentino I wouldn’t recommend to anyone. I think they did not expect some twentysomethings to know anything about wine. We ordered our courses and it came pretty fast. The entree was good. The main course however, we both had a pasta that was underwhelming and bland. Too much cream, not authentic italian at all. While I was eating a waiter stopped, turned around and looked at me. He was staring at me for almost a minute. I felt incredibly uncomfortable and I looked down hoping that he would leave. This was absolutely crazy and scary behaviour. We had planned on having dessert but when we stopped eating for a second a waiter flashed by and took the plates away. There was still pasta on our plates and nothing indicated that we were done other than us taking a minute from eating. My mouth dropped honestly. It felt like we weren’t welcome there at all and were being rushed for not looking rich or wearing expensive designer bags. After this I said we are leaving now. They’re absolutely crazy if they think they are going to get any tip. I have never in my life felt so uncomfortable and unwelcome in a restaurant. The prices and the food did not match up at all, highly overpriced for the basic food and the horrible service. Unless you are a regular rich white customer, DO NOT go here and waste your...

UPDATE: Over a YEAR after I left this review AND sent an email, I received this pathetic generic response. Why would I give you another chance when there are so many other fantastic Italian options with much better tasing and authentic food and where you are treated with respect and professionalism? The fact it took you over a year to reply says everything about you and what you perceive as 'service'. After so long it would have been smarter to stay silent. On Friday evening we had a booking with two friends to celebrae a few events. We had been here together before for lunch previously and wanted to return for dinner. The booking was for 6.30pm. Things started well with Eri the waiter serving us again and arranging various starter share plates. When he cleaned the table, he suggested we might like to wait 15-20 mins to order our mains which we said was perfect. We placed our main orders and ten minutes later at 8.10pm he told us we had to give the table back at 8.30pm for the next seating. We asked him to cancel our mains as by the time they came we would have to race to finish our mains in maximum 10-15 minutes. I understand restaurants have suffered terribly the last couple of years and may need to do multiple seatings, however this was not mentioned on the Quandoo booking system or when we were seated. We went home and had to order delivery instead. This experience ruined what was meant to be a special evening. We will...

ONE STAR , if I could give zero I would. An arrogance on the part of the person who should represent the face of the restaurant, as soon as someone enters (the woman who welcomes you when you enter) is the first person who makes you want to leave immediately. What happened today is the following : With a group of about 10 people, we were nearby and we noticed this restaurant, and we thought of asking if there were seats, I was the only person who entered to ask. Right from the moment I stepped into the restaurant, I saw the hostess making facial expressions that looked like she was either disgusted or bothered by something and strange faces towards me with this attitude of superiority. The moment I asked if we could sit down, she told “certainly” and then proceed to say later that some of us were wearing sweatpants, emphasizing this detail several times and continuing to make despised faces!!!! as if we didn't even have pants at all. I definitely respect the restaurant policy, if you can't enter with certain clothing, but you say it in a polite way, without criticizing anyone, and without believing yourself superior to the person in front of you!!! Only my Rolex on my wrist today is perhaps worth 13 times her monthly salary :) So let's learn to respect people, because we never know who...