Nice little place serving good waffles, more akin to what I'm used to in the States compared to the over sugary offerings from the BeNeLux.
Good:
Friendly attentive staff Good basic waffles, classic US-style batter, from the waffle Iron Purpleliscious Smoothie was excellent, was tempted to get another.
Bad:
number one gripe by far, was the tap water policy indicated on the menu. It implied that tap water is free but only if you purchase a drink, and only one (small) glass per drink ordered. Now I didn't actually put this to the test, as I ordered one drink and one glass of tap water alongside it, so perhaps they're more lenient than the menu suggests.
Nonetheless, when other self-advertised brunch rooms around town, take the opposite approach and either provide a jug water-dispenser at the bar, accessible to custmers (e.g. coconuts and coffee) or provide a water cup by default which the servers constantly refill unprompted (e.g. Bakers & Roasters) US-style, regardless of whether a drink is purchased or not -then this phrasing leaves a somewhat sour taste in the mouth. Tap water should be accessible to anybody really - but at a minimum to any paying customer (purchase of food alone being sufficient in this case).
second gripe, the toppings are bit expensive and can quickly add up depending on what you want to do with your waffles.
Overall a solid find for me, and I will most likely be back because the waffles remind me of home. Good food and smoothies, nice service and staff. 3.6/5, if they change their water policy easily...
Read moreI’m disappointed to have to leave such a low review for Heart-Garden Waffles & Coffee because it’s a cute restaurant located in a cozy neighborhood that serves delicious food. However, even though we enjoyed our meal, we felt that the prices were too high: a single waffle without any toppings that was only about 20cm in diameter and relatively thin was 8,95€. Adding only maple syrup raised the price to 10,95€. And this price does not include the location: the restaurant is situated quite far from the center of Amsterdam.
Second, despite the fact that we had a reservation, it took 50 minutes for our food to be served. I understand that only two people were working at the time, but in my opinion, having only two servers for a Sunday brunch service is not enough.
Third, about thirty minutes after we arrived, a loud, rowdy group showed up and were being very disruptive— they were shouting and literally running around the restaurant like children. The staff did nothing about this and thus, the ambiance was ruined.
So unfortunately, despite the positive points, I probably will not...
Read moreNew to Amsterdam, we googled a place that offers breakfast/brunch and this one came up. Wasnt sure what to expect, but was pleasantly surprised. Unfortunately when we got there we didn't realise how popular it was and that we should have reserved a table as they were fully booked. But luck was on our side. The owner said there might be a table going as a reservation was pushed later. He was so friendly and accomadating and very passionate about his food and restaurant. The atmosphere was laid back and cosy, it was like going to a good friends house for brunch. You choose what you want from the menu then take it to the till leave you name and when it's ready they call you. The food was amazing!! I ordered eggs from hell, warmed me right up on a cold Amsterdam morning. Thank you brunchroom for lovely experience and taste...
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