We were out for a special evening before a concert with my 8 and 10-year-old daughters and their friend. We'd heard Renato's was great, made a reservation well in advance, and arrived 10 minutes early. After being shown to our table at 19:00, we ordered drinks and food within minutes of sitting. The drinks came immediately but the food didn't. We sat there for 45 minutes until 19:50, watching stacks of pizzas go out the door for delivery and takeout., No one came to our table to explain the delay and see if we wanted another drink, much less to apologize or even perhaps offer a free drink, something a good restaurant would have done under the circumstances. Instead, we were completely ignored. The girls were getting increasingly hungry, upset, and worried about being late for the concert. I should have gotten up sooner but, not wanting to be obnoxious, didn't. At 19:50, I finally got up and walked to the kitchen and explained that we had a concert starting at 20:15. The food finally arrived at 19:55, lukewarm, with the outer crusts of the pizzas so hard and dried out that we, not only couldn't eat them, it took every ounce of strength I had to cut the pizza into pieces, having to stand up and saw through them in front of everybody. I suspect that the pizzas had been sitting under a heat lamp for 20-30 minutes, at least that's what they looked and tasted like. We gobbled as as much as we could down in 5 minutes, leaving over half of the food ordered, including two side salads that we'd only had time to taste. What had been a bad experience had become awful. After arriving at the concert a few minutes before it started, we had to settle for seats at the far back. Although the concert was amasing, what should have been a wonderful evening was tainted by the terrible experience we'd had at Renato's. Unless you're just out for a few drinks and don't care when your pizzas comes or what they taste like on arrival, I can't recommend Renato's if you expect...
Read moreAs a german I have to say that the food is just pure gold.
The pizza and tiramisu tasted so damn authentic that im short of words for it. If i could i would give this place 6/5 stars for the food easily!
Service was really nice and kind too!
Only annoying thing is that the place is kinda small and it gets loud very quickly when there is full house.
In germany for comparison, when you order pizza you get either a dough that is so thicc, that you cant taste any ingredients on it at all, or its so soggy that you only taste tomato sauce like this cheap 3€ ones from the super market.
Renatos pizza place proved my girlfriend and me, that a authentic italian pizza with a thin but crispy dough, good tomato sauce and a few but high quality ingredients are worth more in TASTE then a packed, soggy and oily pizza from german!
Thank you for that
Read moreBe careful when ordering through Uber eat. I placed an order on July 19, 2022 around 0530pm for pasta. The order was accepted and in progress. 10min later, I received a call from the restaurant letting me know they had no pasta and needed to cancel the order. They selected the option “customer called to cancel the order” which was not correct. This resulted in me getting charged for the full meal as the order had already been in progress. I called back the same day right before they close and spoke to the same person to address this but no action has been taken on their end. The Uber platform does not allow dispute of cancelled order so I am getting wrongfully charged and do not have a recourse. I assume the restaurant do this often. I do not trust the integrity of this restaurant. Be careful....
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