Van der Valk Hotel Rotterdam - Blijdorp — Restaurant in Rotterdam

We stayed here for one night as a quick stop between destinations. I really like all the Van der Valk hotels but during this visit there were a few complications I'd like to talk about.

Upon entering we were greeted and we checked in. After we went to our room and opened the door we found that one of our two rooms still looked like someone was staying there. We went back down and we were moved no problems whatsoever. The new rooms were clean as expected.

The dinner in the restaurant was alright. The menu wasn't super extensive but it was alright. I myself currently have a special diet and the staff helped me find something I could eat. The people I went with ordered from the menu, the following items: Ribeye Steak, Spareribs and regular steak. There were a few things to say about this. The Spareribs were, according to the person that had them, slightly dry, they also did come with a not so complementary sauce. The steak was requested Medium but turned out a little overdone but the person that had it did not mind it. The Ribeye at last, was somewhat disappointing, and we suspected that it wasn't even Ribeye. According to the menu, it should have come with a mushroom sauce which it didn't. It should have also come with fries. Instead, one portion was served for both the regular steak and the Ribeye. The drinks were fine but took a bit to serve, a beer took over 15 minutes but the staff fixed it and the person that ordered the beer got two beers as a sorry from the staff. Everything else was fine and the staff was nice and understanding.

The breakfast was as expected, fresh bread and warm croissants. It was really nice and enjoyable.

This stay was a bit different from what we usually can expect from a Van der Valk hotel and thus not one of the best locations I've stayed at, but everything was still completely...

Worst hotel I’ve ever stay at. Some staff entered our room around 3AM then left. Then they called us on the room’s phone to tell me that there’s 3 people in my room that has 2 bed. Person on the phone tells me there’s there’s someone sleeping on the floor, which is me.

Our group book the rooms here for a wedding nearby tomorrow and I was sharing a room with my parents. I decided to sleep on the floor due to my back pain. Somehow they found out someone’s sleeping on the floor and decided to talk to us about it that 3AM. Yes I’m currently still in the hotel, wide awake after being awoken by and stranger who entered our room without even knocking. Since I can’t sleep at all now I decided to share my story while laying down here on the floor waiting for sunrise. I offered the caller money for another room if that’s a problem. But apparently they want to bring me a bed for my comfort and decided best to talk to us at 3AM. Now I’m going to be sleepless and have a whole day of wedding to deal with tomorrow, I mean later today, that seems a bit uncomfortable.

I’m still at the hotel unable to sleep. I’ve stayed at roach motels with actual roaches in bed that’s better than this because the roaches were more considerate and let’s me sleep through the night.

Edit: My biggest question is how did they know I was sleeping on the floor? Was there cameras...

The hotel is ok but a bit old. Definitely not a 4 star hotel. There was a smell of sewage in the hallway where we lived. But positively, Rotterdam Zoo and a fitness center with swimming pool (ps. costs extra) are within walking distance of the hotel.

In the evening we celebrated our daughters 4th bitrthday in the restaurant. My husband ordered the steak well done. They served it bloody. My husband told the waiter about the steak. They appologised and were going to be bring him a new steak, this time cooked well done!

In the meantime the rest of the family finished their dinner.

After 15 mins the waiter came with a new steak. My husband was quite surprised when also this steak was bloody and not well done.

It is almost beyond words how the chef does not manage to cook a steak well done!

We have previously been to their restaurants and the food has been great! We have High expectations when visiting Van der Valk but their restaurant in Rotterdam does not hold their standards.

We didnt even Get a discount or anything. Not Even free drinks after They ruined my husbands dinner.

He left the restaurant hungry!...