Smullers — Restaurant in The Hague

Alright, this actually happened a couple of weeks ago. I didn't want to write this review cause it would take too much time, now that I got some time in my hands I will write it anyway.

So I just wanted to buy some fries, I ordered my fries and told the guy I wanted to eat it at home. Before it was my turn to order I saw them keeping some fries separately so they can help the customers as soon as possible. This is something you shouldn't do since the fries get cold and moisty. I was happy that they didn't try to pull this off with my order. But okay, my order was done after a while and I asked this guy for some mayonaise separately in a little tray. He ended up trying to give me 3 trays of mayonaise??? Oh did I mention that I had to tell him that I was going to eat at home 3 times? The guy also tried to take a 15 minute break WHILE THERE WERE CUSTOMERS??? You thought this was the end of it? No, just to top it all off, he just gave me the package of fries without a plastic bag, I mean this wouldn't be a problem if I didn't tell him that I wanted a plastic bag but I did...

This guy was the most sloppy guy I...

The fries are fine, the staff is not. Ordered a large fries with satésaus and a bamischijf, but when picking up my order the guy had started putting mayonaise on it, then proceeded to tell me they had been out of bamischijven that entire day so I had to ask for a refund. When I left with my friends and compared portion sizes I saw I had been given medium fries instead, but I had to catch a train so couldn't go back in and...

The croquettes are nice. Try the satay one, that's the most unique one. They have a self service system, where the food kept in a mailbox kind of container and once you pay, the lock is opened automatically. This helps to reduce time a lot. But if you want to buy other things, you need to go to the counter and don't know why it always understaff. So we need to wait for quite sometimes to...