Xu Noodle Bar Tilburg — Restaurant in Tilburg

Staff is always but always rude. I dont remember coming once and having a nice warm experience. I am not aaking for something wow, just to be kind and decent. I asked for an extra chair there was no space w all the jackets. She says um there is a hanger, i can show you where and im like im going to do that? Never went to a restaurant and had to do someone else’s job. If its self service, then you should write it. I asked for soy sauce the eye rolling like i interrupted her in something and then i feel bad for asking… Like i am in a restaurant i should receive seevice..And its always like that!!!! Its like one of the requirements in order to get hired is to be as rude as possible and annoyed. Food is good but regardless service just kills it.

Here is my reply, since i am unable to do so: Good morning

There was no safety issue here, we were sitting at the little tables that are next each other 2-2, in between those tables there is tiny space where a chair can fit, i obviously didnt want to put it in the middle of the restaurant so no one can pass… Also i took an extra chair myself and placed it there. Its winter, its cold, jackets/coats re big and cannot fit on the chair, i tried but it was sliding from the chair. I am not about to put my stuff on the floor as some people do. Also i did not say it is weird that there is a wardrobe, the weird part was meant for the fact that it was expected from me as a customer to go and do a job of someone else. I dont get paid by Xunoodle to do that… Weird was meant by the fact that i never went to a restaurant where i am going to do stuff myself, thats called self-service and thats great, but as far as i know Xu is not that. As you have mentioned formal restaurants, they take your coat at the entrance and give you a number or match it with your table, regardless, they take care of it-thats the point. They don’t tell you ‘Come let me show you where wardrobe is so you can put your coat there’ i asked, i am going to put it? she was confused and said um i mean i can do it i guess. Like what????? Might not call it rude, but weird is the word at least.

About the soy sauce.. There is no need to roll eyes, i love how you didn’t mention that… Be decent, be normal, everyone has different taste, something you like i might not and other way around but there is no need for the extras of eye rolling and etc. Last time i took the meat basket, there is one tiny sweet chilli sauce for that big basket, so i asked for more again same situation, ‘Um you want more, we cant do that, i said i always ask and u always provide as extra…’ Then she came and with theatrical performance and brought the whole sauce and started putting it… All that is unnecessary… Do you understand? I am a customer, and if i asked for extra sauce.. then provide extra sauce… anyways i pay for it at the end so… whats the issue…?

From the first time i stepped in Xu (3y ago)its usually different people serving me, but its usually the same performance, bad service… rude.. uninterested, bothered, annoyed, frustrated… I get it, people have bad days but come on every time….. And i am not expecting the fake chat smiling all that. No, just be kind!!!! No eye rolling, i don’t want to feel bad if i ask for something extra because she is giving me attitude… The only time anyone is nice is when it’s time for me to pay, then there is smile (was everything okay..etc etc… unless there is money involved they dont care).

As for mentioning in person, the lady at the checkout asked if everything was good, i said everything except service, she went silent, didnt even follow up, so i don’t think you care at all what was wrong.

Kind...

Summing it up: aesthetically pleasing, solid 6.98/10 flavor, pricey but friendly staff and go only for the noodles in da brothe. Get that bag xu, considering you have two establishments or more idunno. To be extremely honest, my first time wasn’t good but maybe because it’s different from what I had eaten at multiple Chinese restaurants e.g. sweet and sour chicken (just chinese only tho not like this mixture of asian cuisines e.g. this one and DADAWAN). The rice dish really disappointed me and made me think that they just heated it up, which is fine considering it’s still fast food. But after a long time, I decided to go again and try some other dishes, which were way better but still pretty basic. The noodles were fine, I would even recommend those and some buns but it’s something that a lot of westerners would enjoy more. Aesthetically pleasing but taste (my personal opinion) a solid 7/10. Pretty expensive but if you have money like me, but only care about looks and not taste(not that it was horrible, could’ve been better)(not me) then this is the place for you. Keep expectations low. But do try it for the experience. Oh right and most of these things (aka snacks and buns) are pretty expensive for something you could get for way cheaper but it’s normal if you are lazy or have never tried it, which is fast food I guess, so can’t...

This was a nice surprise in the heart of Tilburg. Im surprised this establishment is not in other cities except Eindhoven. The ambiance is very good. Neon lights and indoor plants. I liked it a lot. The service is fast too. You order through your phone and surprisingly food also is delivered quickly. The staff are very friendly and helpful. Their menu is complete with plenty of options. They have nice drink options, very nice starters, some amazing ramen. Everything we ate we really liked so there's a very high chance you will like like what you get too. We ordered the rose lemonade, coco ramen, vegan ramen, and a few other things. The price was on the higher side. They are more than any other ramen joint I've been to.

Overall a very wholesome wholistic place. If you're around this town, I'd definitely recommend this place....