PIZZA SHACK — Restaurant in Bay of Islands-Whangaroa Community

Not bad but certainly not great. Salad was again ,neither bad not great as was the pizza. Topping generous nicely cooked and tasty without being outstanding. Certainly good to fill you up when hungry. Although i see many positive comments about the service, we noted it was almost non existant.

Stony faced waitress was a little abrupt when taking our order at the bar and had no personality or spoke other than required. She brought our meals to the table which well took their time and announced the dish and nothing else. We were left alone entirety after that. Restaurant was not even half full when we visited but i felt service was somewhat slow. At one extended point i noted 6 tables that sat uncleared before one of the kitchen staff brought out an order and started clearing 3 of them.

Never saw the waitress smile once or engage with any customers. Not rude but certainly not welcoming or friendly. Unfortunate because a bit of effort in that respect would make a big difference.

Decore is ok although 3 people sitting on a single table does not work. Pizza came out on a huge wooden platter that literally was 3/4 the size of the table which made everything else a balancing act and somewhat uncomfortable. Even 2 people on a small table would be difficult. Prices were middle of the road as was everything else.

I would say they place is good for a feed but not a dining experience. Then again, thats probably the market its aimed at but it could be...

In response to the owner:

lol, you are not working from morning to night to make sure I’m enjoying my holiday, you’re lining/filling your pockets in the busiest time of the year due to summer, yet you think you can make rubbish pizzas with below the bare minimum of toppings AS SHOWN IN PIC … Instead of taking the feedback on board as given by the last 5-6 reviews which is 1-2 stars you write how nice we must be as people, get a grip - hopefully you’re still around after the summer break with local business, I think not if you’re providing the same slop ✌🏽

Original review:

For a place who call themselves pizza shack ….Average at best, same amount of toppings you’d find on a $5 dominos pizza with less seasoning and taste actually on this one

Staff are nice enough.

1x cheeky chook pizza, chook non existent, bbq sauce used as a base sauce not a swirl on the top?

1x prosciutto pizza, wife said it was ok, nothing wow

… I realise covid has affected every business, however it’s not an excuse to charge the same prices and provide below average food, you would’ve been subsided throughout the...

This was probably the best pizza I have ever had. It was tasty and fresh, not full of oil which mad it feel and taste healthier. The atmosphere is quite loud when busy with a cacophony of different noises so if it is busy and you are looking for a relaxed place, this probably isn't the place. However, the food certainly outways that. One thing that I didn't like was that you need to go to the bar to order drinks. We had one drink at the start and would have had more but were put off by having to go up and down as we were enjoying our food. I feel the restaurant loses money in this way as we probably would have had another two drinks each if we had been asked. This is my personal opinion though. Pay attention to the pizza sizes displayed on the back wall, the medium is quite small but the girl taking our order did point this out and we went for the footy. It was huge but still tasted amazing the next day since we brought the leftovers home. I would highly recommend this place, they just lost one star from me because of the...