Fig — Restaurant in Christchurch

My self and 3 friends went for dinner 7pm Sun 26th Oct. Three ordered the Pork Belly, one the Lamb Shank. All tasted great, and no issues with the shank, BUT the pork crackling that was on the menu to come with the pork was absent in all 3 pork belly meals. Once we noticed I approached the wait staff re the missing crackling. He wasn't sure but thought they had run out of the crackling, but would check. He came back to the table to confirm there was no crackling, and they had indeed run out. This was quite disappointing. We didn't get an actual apology, but much worse than that, we should at the very least, have been told when ordering that the crackling was unavailable. There were only 2-3 tables being served, and only us when we left, so not busy. Having made them aware that we weren't informed , they could have offered to discount the meals a little (though we were on a 2 for 1 Entertainment Book voucher), or offered a free drink/dessert/something to compensate. The food tasted great, but crackling is normally a treat when ordering Pork Belly. We left, somewhat disappointed, underwhelmed and unsure if will will return again. Previous visits...

Had purchased a '2 for 1' dine deal on a local website, really looking forward to this as was having a date night with my husband. Friendly enough staff when we arrived, nice atmosphere, we chose to sit outside as the weather was still nice. I ordered a glass of wine, that never came, EVER... the food was actually pretty tasty. We both enjoyed an appetizer and main, which were brought out at decent intervals. The 2 for 1 deal included a dessert, which we both ordered. After about 30 mins waiting for dessert, my husband went up to the counter to inquire, the waitress apologized, and said she'd put the order through again, we waited another 20mins, and NO DESSERT! Very very poor service, felt totally forgotten, shame really as the food was decent and the atmosphere nice. The waitress was apologetic enough but the food manager, laughable, as her solution to us was to 'have us back for a dessert and drink on us'. Like I'd take that chance again! I'd avoid this place, many MANY great/quaint places in christchurch well...

Worst food I perhaps ever had. I went there with family and everything was average at best and terrible at the worst. My mother's fish of the day was old and the taste was different to the one they said it was. My steak, although I ordered it medium it came out medium rare and; I asked for it to be cooked a little more. It showed up literally burnt to a coal on the outside while still undercooked on the inside. On top of that, all of the sides were frozen, the seasonal vegetables were like the ones you can buy from New World in the frozen section and the cherries that were part of my Dad's meal were the pitted ones you can also but in a New World. The prices were also insane, $40 for a small steak with a side and a sauce. Even for fine dining that is expensive. Overall we were very disappointed and will not be coming back. I honestly don't think this chef knows...