All stars meal āwe donāt have any hot dogs at the moment so you can only have option 3ā bugger, couldāve had a hot dog āand weāve got no medium cups eitherā cool a free large upgrade like McDs or KFC do āno itās an extra dollarā but itās not our fault youāve got no small cups āitās not our fault eitherā. Iām sorry but who orders stock for a store........THE STORE. Then how come a large drink is an extra dollar but itās only .80c more on the menu āit upgrades your fries tooā. Way to try and up sell guys. Maybe Iāll have a shake āweāve got no lidsā shucks thatās probably not their fault either. Got a shake but when it arrived it was only 3/5 full, asked for the rest of it for the girl to start going on about ice cream sizes. Sorry love Iāve eaten way too much Carlās Jr for your excuses. 6.30ish on a Monday and no staff looked over 20, none had any customer service and they even back chatted another customer while we were there. Gisborne store you need to sort these young up starts out. Abhorrent customer relations, no wonder itās the least preferred...
Ā Ā Ā Read moreIt is very weird to see why Gisborne's Carl's Jr. store is so quiet compared to KFC or McDonald's (they both are very busy that night )! I found the answer after several visits to the store, bad customer services! I am a Carl's Jr fan while I am in Auckland. Even not busy, I needed to wait to be served for 5 mins. Nobody come to the counter to serve me! Everyone busy doing their own work (cleaning toilet, making burger and taking order for the drive thorough). I saw a lot of staffs but no one cares about the front counter. Sadly, I can't have Carl's Jr. burger in Gisborne again because of their bad customer service! I will not coming back and I will not recommend anyone come to this branch. Auckland stores are...
Ā Ā Ā Read moreI'm not one to leave bad reviews, but I feel I need to otherwise these issues wont be fixed! I stopped in here with my friends who have never had Carl's Jr, and it was a huge letdown! No fires, no chicken, no milkshakes. Had about 4 or 5 staff members working and they were having problems with their computers? An absolute joke! When the restaurant was first opened, everything was great. But the last few visits were a waste of time, I understand why they never have any customers in-store when you drive by. How can you run a business when you have...
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