Clarence Street Cafe — Restaurant in Hamilton

Absolutely appaling service from the lady at the counter. We came in and got a muttered "hey" and a dirty glare. The next lady through the door got a "Hello maam". We continued to get glares and a snappy tone as she took our order, this felt very racially motivated and I would go as far as to say this lady is simply profiling me and my friends based off of skin tone. Cafe needs to fire her as it is a terrible look for them. I will be telling anyone I can about this regarding this cafe, as I have never had such a hostile welcome upon entering an establishment. After this lady came and served our food in silence, she walked off and said "you're welcome" with an eye roll. Incredibly rude- food was pretty good though. Fine if you're white, if you're not, enter...

We all have bad day but to be greeted sternly by the barista was just to much. Asked him if he was happy, which opened the door for him to argue with me.. I asked for my money back as I felt really unwelcome. He then phoned the other cafe cucina further down the road whining about my asking if he were happy and they refused to serve me. Totally don’t need more stress in this world than projected. Suggest barista man to put a smile on ur face and welcome your customers! If u can’t do that, then ur in the wrong profession. Simple. We don’t need to know...

I love this cafe!! My safe haven during the Court breaks when I just need some quiet time & a toasted sandwich. I’m a regular here and the lady who is often on the till is so lovely and remembers me and my order every time. She even knows where I like to sit! I do think $12 for a toastie is on the pricier side but the great service and atmosphere really makes it worth it, plus the toasties are so good! There’s a wide range of food available and I’m sure it’s...