I booked a table for two at 8pm to celebrate our marriage anniversary. We arrived at 8 but since there was no table available, they asked us to sit at the end of the hallway, right next to the toilet door where we could literally hear what is going on inside the toilet. For twenty minutes we guided customers who are looking for the toilet and didn't expect it should be next to where we are sitting. After feeling enough humiliated, we left the restaurant and went home. It was not the anniversary we planned.

Response from the owner 13 minutes ago Thanks for your review Mehran. However we have a different perspective of the evening. We had been fully booked for this evening (Saturday) since 2 days before, and you called to ask for a reservation only at 6:30pm of Saturday evening. You never mentioned on the phone that it was your Anniversary or a special occasion. We did advise we had one table for two available, and that it may be ready around 8pm, as people were already dining on that table when you called. Therefore it’s not fair to kick them off their table if they are not finished. However we did our best to try to accommodate you given the circumstance, and gave you a drink while you waited. When you left at 8:10 without saying why, the table was actually ready for you. Our best suggestion for you next time is to book for your special Anniversary in advance, not at the last moment. All restaurants appreciate advance notice so as to give the best possible experience to the customer.

Dear Owner, First, the fact is that you failed fulfilling your promise of providing us a table, no matter the occasion we were there for, Second, I know how to book for my anniversary, you better focus on your operations and try to keep your promise, Third, you didn't offer drink, I ordered it and tried to pay for it when we were leaving but you didn't accept the payment (you said it's on house), Four, we left exactly at 8:20pm, Five, nobody was forcing you to say you have a table available at 8pm when I called you. You should have say NO to me if the people were already dinning on that table and they were going to sit for the next two hours, Finally, it would benefit you if you try to learn apologizing to your customers when you fail; rather than teaching them how to book for their anniversary.