We went here for yesterday’s lunch at around 11:40 am. One of the waitresses told us to wait for 5 minutes so she can clear out some tables. We did not mind as we understand it’s a busy time. 16 minutes passed and we’re still standing outside in the heat with a very hungry 6 year old and a 1 year old. I started the timer.

11:56am - went inside to follow-up with the same waitress and she ferried us on one of the outside tables. Was told that menu will be brought outside.

12:04pm - finally got the menu after I got up and went inside again to get it from the same waitress

12:10pm - waited for the same waitress to come back but she didn’t. So my wife walked in to go to the waitress to give our order. Waitress realized that the menu she gave us were dinner menus! Again, waited for another 4 minutes or so for the lunch menus.

12:15pm - lunch menus arrived. Progress. Waitress said she’ll be back to take our order.

12:20pm - said waitress didn’t come back so the wife walked back in to find her to give her our order from the lunch menu. Waitress wrote down including the drinks. Promised to be right out to put water in our table. Yay! Slow-cooked pork, ramen noodles, bacon fries and coconut water. Advertised waiting time was 20mins. No worries.

12:40pm - no food arrived. 12:46pm - waiting game 12:47pm - 6y.o.: “feed me, feed me” 12:48pm - time to go back inside to find any signs of life. 12:52pm - was told there were no orders made on our behalf. Beaten and downtrodden.

12:53pm - talked to the nice manager, the only person there who seemed to be welcoming. She was apologetic of the situation as she scoured through the pile of poorly jotted pieces of papers I can only gather as food orders from other waiting customers not as patient as we were. The unforgiving waitress who earlier entertained us helped in sifting through the orders but to no success. No time to waste, I repeated my order in front of the crowd looking curiously hoping to get it through the kitchen gods. Plus the quickest food they can get out (fries).

12:58pm - got the fries. 6y.o. have been appeased, for now.

1:12pm - another waitress came out with the mythical food. Success.

The slow-cooked pork and bacon fries were absolute winners. The kitchen gods must be rewarded for the love of their craft. Too bad it’s outperformed by the poor quality of service.

If you don’t value your time and have the patience to deal with trainees then go dine in here. However, I wouldn’t recommend this to tourist with not enough time as well as to parents who have kids.