Allpress Espresso Roastery Café — Restaurant in South Island

Today, I visited Allpresso, a cafe I usually enjoy for its positive atmosphere. Unfortunately, my experience was marred by a mix-up with my order. I requested to have my coffee in the cafe, but the waiter brought it in a takeaway cup. This was disappointing, especially after a frustrating experience at another coffee shop earlier in the day, which left me feeling a bit on edge.

I reacted somewhat emotionally and expressed my frustration to the waiter, perhaps more aggressively than intended due to my earlier experience. However, the waiter, a polite young woman, responded calmly and professionally, offering to fix the mistake. I appreciated her respectful and kind demeanor, which stood out compared to other experiences I've had in Mosgiel. Despite the error, which might have been due to miscommunication, her response showed genuine care.

As a Black person living in Mosgiel, I sometimes face challenges that heighten my sensitivity to such situations. While this visit wasn’t perfect, Allpresso remains a place where I generally feel respected. I hope future visits will avoid similar mix-ups, but I commend the staff for their professionalism in handling...

This was a a game of two halves. A local introduced us to this cafe as they said the coffee was great. They were right - we enjoyed a great cup of coffee with a well cooked scone and pleasant service. So, we returned the next day for a couple of takeaway flat whites. The service was slow, we waited 15 minutes for our coffees. Perhaps, because of the stressed service, the coffee was awful. They tasted like cups of warm milk with no detectable coffee flavour at all. I would have taken them back but we had already driven away and I didn't fancy another 15 minute wait. We ended up throwing them away without finishing them. So, my recommendation, is consistency. A coffee roastery has to have good coffee, even if everything else goes to...

Hi just like to show my appreciation to the lovely very helpful lady who helped me with my coffee selection Feb24th .I told her where i had drank allpress coffee after i couldnt decide what beans to buy .I was most impressed that she went the extra mile to see what beans this cafe used .with this information i selected my choice and she ground them for me great to see old school values still exsist . If the manager would like to thank this lady on my behalf she wore glasses and wore her hair tied back in a bun .Thanking you...