I’ve dined in a few times here. It’s OK. For sure declined in quality each time I’ve been. I understand the whole cashless ordering system, but it’s flawed. I should not have to pay a surcharge when you only have one way to pay and order.
The system also doesn’t accept the voucher numbers, the staff admitted to us that it rarely works, if you’re selling vouchers then your tech should be able to process those vouchers without a waiter having to come to your table and take the order. We had an issue with our total since the specials only apply when your order on the website… which I couldn’t do with the voucher. The staff were phenomenal handling this - I cannot stress that enough.
Because you order though the QR code, the service is lackluster and impersonal, plates just plonked down on the table, no one checking how the meal is. Then there’s the fact we are prompted to tip on the ordering system, why are we being asked to tip for being sat at a table and having a QR code pointed out.
It’s a beautiful atmosphere, but it is SO cramped, people are seated so close to each other that it feels like you have to sit in silence so you don’t get eavesdropped on. I am not a big person but I had to move the table next to me to get out of the booth seat, they were only about 6 inches apart. Thank god no one was sitting there. The tables were also sticky and had bits of freeze dried raspberries stuck on there from previous diners.
Now the food, some of it was delicious! The garlic prawn ciabatta was amazing, as was the beef and mash. Unfortunately it’s very obvious that a lot of the food is pre-cooked and heated to order, it worries me when food comes to my table less than 5 minutes after ordering. The fries went stone cold within minutes, telling me they were reheated. The roast veggie salad was a mess, tasted batch cooked and reheated in the microwave.
This is fast food disguised as fancy food complete with way too much dried parsley sprinkled on top. You get exactly what you pay for and it’s...
Read moreCame here with a group of 5 for dinner on a Friday night. We were sat around 5:15 and were told that they needed the table by 6:30 (which was fine). We each ordered our food using a QR code on the table which was very easy to use (except there was no where to put a note in if you wanted anything removed). Everything here is $9, including the cocktails. I ordered the fries and the bruschetta along with the strawberry and rhubarb gin sour. The drink came out first and it had a good taste but was very strong. One of my friends actually did not drink theirs because it was too strong for them. The fries came out next and were a little disappointing. They were very thin and sucked up a lot of oil so there just not enough potato to the amount of oil they were fried in. The bruschetta came out and this was the highlight of the meal. The tomatoes were cut in slices and everything just worked well. I then proceeded to order the lava cake which was decent. The center was nice and warm but the actual cake part was a little lacking (but still worth ordering). Overall a good meal and I would come back, but I would not order the...
Read moreI recently had the pleasure of dining here and it was an experience worth sharing. From the moment I walked in, the warm and inviting atmosphere set the tone for the evening. The staff were attentive without being overbearing, making me feel genuinely welcome.
The food, however, was the true highlight. Every dish was beautifully presented and bursting with flavor. The ingredients were clearly fresh and thoughtfully paired. My favourite was the deluxe steak which had the perfect balance of seasoning and texture—it was comforting yet elevated. The desserts were just as memorable; the [dessert name] was rich, decadent, and a perfect finish to the meal.
What impressed me most was the consistency across the menu. Whether it was starters, mains, or sides, everything felt carefully crafted. Portions were generous without sacrificing quality, and prices were very reasonable given the high standard.
Overall,this is a place I’d highly recommend to anyone who appreciates delicious, well-prepared food in a welcoming environment. I’ll definitely be returning—and bringing friends...
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