Salt Bar & Restaurant — Restaurant in South Island

Yesterday, I phoned earlier in the day, to see if I could have the Egg's Benedict for dinner as I have allergies to other foods, the young person said they couldn't do that as they're not set up at nigh for that. He asked what couldn't I eat, I explained, he said that's fine just tell your waitress and she'll note it. Great I booked a table. We arrived on time, table ready, asked about drinks, then came the ordering, hubby order the Lamb Shank, I ordered the Chicken Filo Parcel, waitress comes back and explains that the Parcel has what I can't eat in it, so she recommended another Chicken dish with rice and green salad instead of slaw, I said that would fine thank you. Hubby's dinner looked awesome, mine was scraps of Chicken in a light batter with shredded lettuce and what I think was tiny off cuts of tomato no rice. Halfway through dinner, waitress asks is the meal ok neither of us answer, hubby finished his meal and while I'm still eating my Chicken she leans between us and removes his plate. I've never been more disappointed with a meal, service and price before. Never do you remove plates from a table until everyone has completed their meals, let alone reach between people to do so. Will never return...

First impression was good, we were welcomed and got to choose where we sat. We were seated for about 5 minutes before another table of 5 came in, our orders were taken before theirs but their meals arrived before ours which confused both my partner and I as we could see that the meals they ordered would be time consuming to prepare and cook. We had our child with us so we ordered a kids meal for him and it came out so hot that it burned his mouth, we had to take apart his nuggets and blow on them for at least 3 minutes. I ordered the steak which stated in the menu it would be with garlic butter, none was to be seen. We also ordered the karaage chicken which came out warm and rubbery. On departure we were asked if we were going to pay in quite a rude manner. Dissappointing as we were only here for a night and wanted to go...

Probably wouldn't go back. We went there for lunch. We'd picked an outside table and went inside to get some menus. We were told these would be brought out. They never brought them out, so we had to go back and get them ourselves. We ordered, and waited for our meals. 40 minutes passed, and every single other person had their food except us- even people who arrived long after we did. We went to ask where our order was, and were told that they'd forgotten about us. We were offered a refund or free drinks. We chose free drinks. We recieved our food finally. But the chicken burger i had ordered was dry, and my friends chips were slightly cold in the middle. The side salad i'd ordered for my baby had also been coated in a sweet, honey tasting dressing (this wasn't stated on the menu). Overall, the service and food was...