Coming from Auckland, we didn't consider practically everything in Kaitaia closes around 9. We needed to get dinner last-minute (10-15 minutes before they closed) and the manager Amit was VERY helpful & accommodating - confirmed our order for takeaway, had the staff stay longer & prepare what was possible, apologized for the outspoken chef (which I didn't mind; we were late, not their problem), talk to them about customer service... was pleasant to speak to.
The food was all fresh - the Butter Na'an & Chicken Tikka Masala were absolutely AWESOME but the Biryanis weren't exactly your typical Biryanis... plus, their Medium spice actually gets a lot of chilli, specifically in the Biryani it seems like... especially due to the lack of Raitha, which didn't help in our case. However, they were appreciable quantities for the reasonable prices and even in all the hurry, they didn't forget the plastic cutlery & tissues.
All in all, though, a positive experience and I'd definitely recommend this place... if we're ever back, we'd like to dine-in as everything seemed very comfortable, looked welcoming & appealing and had a really...
Read moreFirst time visit.... First impression as I walked in the door was great, nice tables with clean white tablecloths, very clean and modern looking. I was grabbing a take out so i was straight up to the counter where I received a friendly happy greeting my order was all ready to go. Got home first thing no leaking containers awesome, all dishes filled to the max, good portion of chicken in each, we had butter chicken, tika masala, naan & samosa's all items were beautiful. I would note that mild is exactly that, great for the kids, medium was only just spicy so if you like your curry spicy make sure you tell them.... in my case I don't so it was perfect.... big thanks to the copper chimney team.... see you...
Read moreThe moment you enter the restaurant there is a funky smell - the food too was funky tasting - the toilet is near the reception so when you can smell the toilet near where you are going to eat it is a put off
Customer service was awesome - but what their naan was not naan -
The food was watered down their medium spicy was mild - we order different dishes - the butter chicken was sweet and watery the tandoori chicken was lacking flavour and salt - the other dishes too - were too sweet not enough masala - spices etc etc
Very disappointing - but the top side was that the customer service was nice - we were greeted well attended to well just those other things that bought the entire...
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