DownTown TakeAway — Restaurant in Maitama

The first time I came here I had the fish shawarma (first time for me) and fried rice with chicken. Both the shawarma and rice exceeded our expectations but the fried chicken that came with the rice was unseasoned and dry. The next time I went I had their double cheese burger and jollof rice with grilled chicken, the burger and fries were perfectly fine but the chicken that came with the rice was dry and unseasoned again so I guess it's no accident they probably just can't cook chicken properly. For an establishment owned by Arabs they serve some overpriced and really low quality tea, I ordered a green tea while waiting for my order and to my surprise I was brought a tea pot of hot water plus a cup with some sugar and a single tea bag of the lowest grade green tea available at any ol' supermarket. As a tea lover I was quite shocked that I'd be served something so crude for that price and at that type of place. I then ordered a lemon and ginger drink which too was overpriced and over sweetened. I just decided that I wouldn't drink anything here other than water if ever I did come back. The girls at the counter are really loud and unprofessional with the way they attend to people but then again it's a fast food restaurant, can't expect too much. I'd recommend the place to anyone in a rush and in need of a quick bite but it's nothing to...

One thing I liked about this place was the 24 hours service, also the food was good, especially the grilled chicken burger which tasted like chicken shawarma. The beef burger needs improvement. I've taken down 2 stars for the poor hygiene and cleanliness and the extremely terrible customer service. When we walked in they couldn't greet us and then we proceeded to sit down and they didn't bring the menu. I had to walk up and ask for it. The table we sat down at hadn't been cleaned and the waitress didn't notice, I had to ask her to clean it, she then proceeded to sweep the floor area and take away an empty bottle, and forgot to wipe the table. I then went to the restroom area, there was dirt on the floor like sand and it had a funny smell, I immediately walked out. I don’t think I’d be visiting this place anytime soon. I noticed that majority of their customers place delivery orders but I won’t be placing any orders because the food hygiene and cleanliness of this place are questionable. I wonder how or where the management sourced staff and the type of training they underwent.

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Don't know which is worse, the fact that they sell meat pie as shawarma or they have a very rude staff. The shawarma is stuffed with tasteless beef/chicken and nothing more, not even mayonnaise. I gave them a second try to change my negative perspective about them, but they only made it worse. Paid for two shawarma with sausages in them, I got back home only to see beef and no sausage. And I mean only beef, no mayonnaise no form of sauce , just dry beef. Returned it to them to complain only for a female staff to reply me rudely saying that's how they make their shawarma and if I don't like it I shouldn't patronize them again. And if it's the missing sausage they can add it there and then for me. Went back home only to open them up and discovered that they split one sausage into two and put in each of them. I've wrapped them up and I would return it to them. I don't need them anymore, they should eat it. It's a shame the staff act so badly because they do not own the business. I'm not fast to judge but in this case, I gave them a second try and they...