Toho Antigua (SM Southmall) — Restaurant in 2nd District

We dined at Toho SM Southmall last Sat. My son wanted the dish displayed at the counter, the one at the end. I asked if it was chicken, and the staff said yes, soy chicken. I said okay, thanks.

When it was time to order, another staff took our order, and I clarified again which dish my son wanted. But when the food was served by yet another staff member, I noticed it didn’t look the same, it wasn’t as dark in color as the one on display. I asked why, and he said it was because it had been marinated. His explanation was a bit unclear, but I accepted it.

Still, I asked another staff about it, and this time they told me that what was served was actually different from what was on display. I said, ilang beses ko na inulit-ulit and yet in the end, it was still wrong.

Next time, I think Toho’s staff should really be oriented and allowed to taste their own food so they know what they are selling. That way, they won’t keep making mistakes with...

This happened this afternoon, June 1, 2025. We used to love eating here, so we went for a late lunch. We stood outside the store waiting for someone to let us in or assign us a seat. There were a total of three servers inside the dining area. One was taking orders, and the others were just walking around doing absolutely nothing.

At first, I thought a waitress would come and seat us since I made eye contact with her and even waved to signal that we needed a table for two. Take note: the place was not full, and there were plenty of vacant tables.

So, we decided to go in and seat ourselves, hoping someone would eventually notice us — but they still ignored us. We were frustrated after waiting for almost 30 minutes and finally decided to leave.

The service at this place is the worst. We will not eat at this branch again. This used to be our go-to family restaurant, but now it’s a mess, thanks to the terrible service this...

Not the same resto as the To Ho Panciteria Antiqua in Tomas Pinpin, Chinatown. Different menu, and way different food quality. You know that their canton noodles were not fresh because a lot of the strands stuck together. The sauce was bland. The lechon was dry and bland. The chicken was juicy but had very little flavor.

The worst part of my experience: a small cockroach ran across my table while I was eating. I informed one of the more senior-looking staff about it. She said nothing. I had to call her back before she told me that she will inform their cleaners. I doubt if she did considering her...