Jollibee - CDO Ayala Centrio — Restaurant in Cagayan de Oro

I would like to share some feedback regarding my recent visit to Jollibee. I kindly ask that your crew be more mindful when cleaning tables and handling leftovers, as I experienced a spill of drinks on my jeans due to a lack of carefulness. Unfortunately, no tissues or assistance were provided to help me clean up the mess. I believe that paying extra attention to such situations would greatly enhance the dining experience for all customers. I appreciate your time and hope for improvements in this...

Lunch time tapos kaka 12nn palang nong nakapila kami para mag order di man lang nila kami sinabihan ahead of time na aabotin nang mag iisang oras ang pagserve ng orders namin sobrang dami ng nag fafollow up ng orders nila dahil tulad namin sobrang tagal bago ng orders nila tinawag ako ni kuya crew na sabi ubos na daw yung fries nila kaya papacancel ko nalang daw yung fries yun ah? tapos ayon nga akala ko okay na ready to serve na ang akin abay wala pa pala tinawag ako ng 12:20 inabot ako ng 12:40nn sa counter ng nakatayowala parin orders namin di lang ako may na una na din na nag follpw up 30mins na siyang naghihintay hanggang sa mag declared na siyang ipapacancel na niya order nya. until nag decide na din kami ng kasama ko na ipacancel na kasi sobrang late na kami sa pasok namin imagine 45minutes kaming naghihintay wala padin orders namin tapos di pa ako pinapansin ng mga crew nong nag fafollow up ako at nong magpapacancel na ako yung manager pa naka usap ko siya lang pumansin sa concern ko kaya ayon pinacancel na nya sa cashier n nagdadabog pa na mukhang galit pa, tama ba yun? fault nila yun kasi mabagal sila at fault nila yun kasi 1st of all kung di pala nila kaya maserve ng mabilis yung orders sana di nalang nila tinanggap yung rs kaya nga pumupunta yung mga tao sa Fast food kasi nga fast food fast yung pag order at pag serve pero hindi sobrang dami nang nagrereklamo and di man lang sila nag apologize, poor work ethics seminar okay lang sana kung nag apologize sila kaya lang wala eh...

Staff was wonderful, especially Manager Lei at the counter. He was very accommodating and friendly. Cashier Nova did an amazing job today. She listened carefully and took care of my request for my lunch, with a friendly smile, very courteous and was able to give me minutes to wait. Food was served hot, well plated. The juiciness and tenderness of the meat was about right. Appreciated much for taking care of my stress free dine in. I will definitely dine here again. :) Jollibee Centrio indeed...