Leope Hotel — Hotel in Cagayan de Oro

Booked and regretted few hours later. I was convinced this is a good budget hotel as it gets good ratings in other travel app but to my disappointment. First I am a PWD so I demanded for a 20% discount, but gave me only 15%. The receptionist, with all her irritable attitude, effortlessly dismissed my concerns and dedma to explain. I let that pass.| Stepped out of the hotel for the meantime and when i came back the elevator is under maintenance. The receptionist told me to use the stairs outside instead, only to find out there was no access to the third floor (im staying at the 3rd). Angrily complained about the situation, told the receptionist “sinasadya mo ba akong asarin?”. She knew that the stairs at the 2nd flr were closed. And she seemed to be carelessly unmoved and unmindful and annoyingly joyous for my difficulties. |To the owner/hotel management, ensure to train your staff on proper customer care. Select the right staff for the...

A good place to stay for a night or two in CDO. We needed a cheap spot while waiting for our flight the next day. For the price, this turned out to be a great little hotel! It was quiet, the beds were very comfortable, and it is right beside a bunch of malls, so it is easy to go walk around for the evening. I liked that they also have water coolers set up in the hallways for use whenever you want fresh waters. Good aircon, hot water, great staff. I will keep this place on my...

Their customer service before and during our stay was good. Our requests were promptly attended to. The staff are polite. The room was quite spacious and the fridge was a pleasant surprise since it wasn't mentioned in their listings. Everything in the room looked well-maintained and the bathroom was very clean. Most of the major malls are a walking distance from their location. Our stay was very pleasant overall. I'll give this place full marks. Highly...