Jollibee — Restaurant in Cagayan de Oro

Overworked underpaid staff causes massive lines to order and then get your food. They have laid claim to the number one spot for fast food, but in no way should they be number one.

Food is unimpressive, often cold by the time you get it, and flavors are a mixed bag. Avoid breakfast and lunch and dinner rush hours. It takes forever to get to order and even longer to get your order during those times.

Seating is terrible, air conditioning is terribly placed, and overall experience is dismal. You know you've hit rock bottom when having to eat here. But people do eat here for some reason so expect large crowds from open to close...

2x I order on the same day, No welcome greetings, staff aren't welcoming, no tissue, no straw, no sundae ice cream for cokefloat while they are running an promotion called "mix and match" poor service I even waited for more than 5mins to take my order just because there system suddenly shot off, while they can still take order manually and punch order later when the system can accommodate again. I recommend to do retrain on your staff the jollibee standard which would be the staff are jolly, friendly and...

I used to frequent this branch. Everytime I go there, there are some items that are not on the menu:

-No Burgers -They only serve ONE PART of a chicken and nothing else. Who serves RIB parts to customers?! -On one experience, I had to wait 10 minutes for freaking French Fries. -No coffee in the morning.

Management should do something because daym, they are located in the heart of the...