Jollibee Victory Central mall — Restaurant in Caloocan

Service crew didn't serve our food on time, we waited for 20 min. and we saw our food sitting on the counter with no one tending to it. No one bothered to serve our food nor ask around to know if we were there to claim our food. That's not even the worst part, we specifically ordered 5 thighs and 3 breasts but we received assorted chicken parts consisting of all white meat with no thigh part. We ordered the thigh parts for my grandfather who doesn't have teeths so his gums won't hurt, how could he eat hard meat, huh? Worst customer...

I was at Jollibee Victory Mall this morning around 8am took my breakfast but suddenly I have some issues at my order. I went back to the counter inform about my issues and the good thing is the manager assigned that time, well taking care off... Good job guys! Again kudos to the manager who assist me(thank you Ms.) Better to acknowledged what happening and deal with great solutions to resolved the issues...

Usually, when I visit, the place is full of students, especially during lunch and dinner. The atmosphere is great, the food is fantastic, and of course, a slightly lengthy service is expected during busy hours. The only downside I could think of is finding a vacant table...