McDonald's Laoag Bacarra — Restaurant in Ilocos Norte

Yesterday we went and bought 1 spagheti we hand over 510 pesos to the drive through, they didn't give the receipt and our 400 pesos change. We live in burgos and it's so far away to fetch the money back. They don't have any phone number nor email on display. We have video footage to prove that we didn't get the change nor the receipt. We will try to get to them some other time. For now, i will leave the review to 1 star. The event happened last sept. 27, 2022, around 2:50pm. I changed it to 5 star for the service is excellent. They also gave us our changed back. Thank you. We will definitely come back. The security is so kind and understanding. The manager and the crew are exceptional...

I ordered t'was 12 mn. so it's not so busy compared to other times, the crew/cashier was good and very accommodating "at first" she offered some help to just sit down and just call my name or will serve my order at my table when ready, then almost 30 mins. passed and still nothing's been served as I saw some other ordered later than eating their meal then i noticed that some of their crews shift ended and when I asked if my order is ready the new crew/cashier just stared then continue chitchatting to another crew, I hardly control how to react... Then they served me a cold meal, as cold as their coke with...

One thing I noticed at McDonald’s here is the unique service culture—they deliver your food straight to your table. This is a pleasant surprise, as it’s not a common practice in Manila, where customers typically pick up their orders at the counter.

While I appreciate the convenience, it also made me reflect on why it might be more popular here. Perhaps it caters to a different customer expectation, or maybe people here are just accustomed to a bit more comfort. My in-laws, for instance, seem to enjoy this setup—it could be out of convenience, or they’re just a bit...